Review by no1g8r 
UPDATED: 2 years ago
member for 4.5 years, 100 visits, last login: 35 days ago
 Lawrenceville,Gwinnett,GA
 $3 per month (month by month)
 about 1 days
 "Quick, easy setup on BYOD. Fast Response to questions via email"
 "Couldn't port my number in."
 "Good as a VERY low cost, secondary service."
| Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)
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Web-site: I thought it was an aweful website (they even ask the question in their FAQs: "Why does our web site look like it was designed by kids?"), but I signed up with another backup provider that was even worse in the website department, so I couldn't give them a "1".
** Updated 8/20/07 - Website: I bumped this up to a 3 as I believe that it has reasonable functionality. It still looks less than professional, but it gets the job done.
Ease of Installation: For a BYOD service, they set up nicely on my unlocked AC-211. They even helped with some dial-plan configuration so that I wouldn't have to dial the "1" before every call.
Call Quality: I gave them a middle of the road rating here, partly because most of my calls have been forwarded from the dying Sunrocket service. So when I do have a bad quality call, I can't be sure whether it is SR or CallWithUs. So I geve htme a "3". I'll update later.
** Updated 8/20/07- Call Quality: After having service with CallWithUs for a month, I have to say that call quality is quite good. I've bumped them up from a 3 to a 4. The only reason that I haven't bumped them to a 5 is that I can't connect to ReplayTV for my nightly download with CallWithUs. I am able to connect to ReplayTV using Voicenetwork.ca, so I know that it SHOULD work.
Reliability: So far they've been there every time I've tried to call, but I can't validate the incoming reliability as the calls are coming forwarded from Sunrocket (except for test calls which have been fine)
Tech Support: Fast response via emails, with knowledgable concise responses. I didn't give a "5" as there is no call-in support, just support via email.
Value for money: I gave a "4" here as they are providing a local DID to me with 2000 incoming minutes/month. Outbound minutes to the US are 1.27c per minute, which is also outstanding. Their overall concept is to provide an ala carte menu of services - you only pay for what you need.
** Updated 8/20/07 - Overall I've been quite pleased with the service. I did drop my DID to them as I ported my home number elsewhere and do not need the extra DID. I'm using them as a PAYG provider. In fact, they are the first in line behind my MagicJack, which makes calls for an annual flat rate. In the event MagicJack is down, CallWithUs gets the first nod.
** Updated 11/10/2007 - Well, the MagicJack service that I was using for my primary service wasn't holding its connection, so now CallWithUs is the default choice for outbound calls. I only wish that they had a means of automatically refilling the account when it runs out, as sometimes my wife makes a lot of outbound calls and I don't realize the account hit zero until she says that she can't call out anymore.
All in all, quite pleased with the service!
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