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Review by veldy 
Posted: 1.7 years ago
member for 10.3 years, 254 visits, last login: 1 days ago
 Minneapolis,Anoka,MN
 Contract price not specified.
 "BYOD. Pay as you go. Options!"
 "Website stinks (but they know that :). Fax is not reliable."
 "They have enough options to appeal to a wide variety of customers."
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Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)
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They are easy to configure, voice quality is good (even and especially using G.729a) they have lots of options. I have been considering them for a low cost FAX line, but I was unable to consistantly send a FAX through them, either over G.711 or using T.38 (on my SPA-2102) ... similar to Callcentric in that respect. I do know that many people do have success with this however.
They seem to lack quality (they rate these themselves which is pretty cool) DIDs in the Twin Cities area and only seem to have numbers in one of the four Twin City area codes ... so they lack available numbers in some areas.
Options are pretty cool. I like how you can setup your CallerID number. Right now, until I get the FAX working, I use it as a backup (or second line if my primary is in use) phone line should my first line go down and I have the CallerID set to my home number so people still know who is calling [even though I do not have an assigned number from them yet].
If I can't get FAX working with them (I have only had success with Viatalk, Vonage and Voicepulse), I will use tech support and see if they can help. I will update the tech support rating at that time.
Bottom line, well worth your consideration and not much to risk by trying them out.
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