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Member review of callwithus


more information on the company
Ad-hoc callwithus Forum
VOIP Forum

Reviews:
read 28 reviews (26 positive) (0 negative)
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Six Month Rating

Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:


$6 per month avg ($2 to $11)


Review by real_goose See Profile
UPDATED: 314 days ago
member for 8.6 years, 836 visits, last login: a few hours ago


Grosse Pointe,Wayne,MI
Contract price not specified.
about 1 days
"Reasonably priced BYOD; very helpful support"
"call quality can be so-so but premium trunks are available at higher cost"
"Perfect backup option no cost unless you use them"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

    I switched to CWU as my only outgoing provider in July 2007 because their rates to Greece were good. They were essentially my only outgoing provider registered on my ATA. I've always had good luck using CWU when traveling from my laptop.

    After about a year of good service I discovered my wife had stopped calling on the VOIP line because calls were not connecting. I reported the problem and Sergey had me precede each call with *33 with gave us the premium trunk (for higher cost). Calls were acceptable again. Sergey had to tell me how to change my SPA dialplan to accept *33. He reported that he would "work with the first route provider, if they can't fix the problem soon I will remove them from call routing to Greece." I've seen forum entries that this is common among the lower cost VOIP providers. They don't know something wrong unless a customer complains.

    Now I have set up an asterisk server and am using someone else as default for calling to Greece to keep my 'wife acceptance factor' rating up. But I do use CWS as a backup and as my primary for calling from my laptop. A no cost backup is good to have. Lately I have noticed CWU outages that last a few hours.

    If my Grand Central number ever goes away my plan was to buy a DID from CWU. Unfortunately they no longer offer DIDs to US residents because of mandatory e911 requirements. I'm just so impressed with the honest classy effort from CWU, that I wanted to buy more from them.



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