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Review of callwithus (voip)


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Reviews:
41 reviews (35 good) (2 bad)
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Review by Steeler Fan See Profile
member for 148 days, 0 visits, last login: 148 days ago
updated 148 days ago

  • undisclosed location
  • $8 per month
  • (month by month)
  • about 3 days
  • "Great Prices, very responsive Tech Support..."
  • "Audio on calls frequently dropped. Caller ID is almost NEVER correct..."
  • "Budget plan for those not needing reliabiliity."
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings below consensus)

Finally switched off CallWithUS,

The outgoing Caller ID is almost never correct. I tried using their premium rate plans, etc. and still people would tell me that my caller ID was something weird from many states away... I would get it fixed with Tech Support then the next week the people I call would tell me they don't answer my calls because they don't recognize the Caller ID. This is pretty poor.

Also, with increasing frequency, the audio on the other party's side would frequently go out, requiring me to call them back. I could hear them, but they couldn't hear me.

It would also frequently take 2 tries to get through.

Now, some of the audio issues and connectivity may be due to living in Asia and having sub-par internet service. Still, that should never affect the Caller ID.

Was a CallWithUs customer for maybe 2 years.

Tech support was very responsive and I could get an answer very quickly.

Something to note: CallWithUs apparently stopped providing USA DIS's?

Ultimately, the inability to keep CallerID correct caused me to switch carriers. Since switching, I have

Comments:

ymhee_bcex
Premium
join:2006-04-21
91356
Reviews:
·PHONE POWER
·VOIPo
·VoicePulse

What *is* the correct number

Hi Steeler Fan - welcome to DSL forums.

Given that you don't have DID with CWU, what would be a correct caller ID number? Or you mean that CWU doesn't provide Caller ID spoofing in the way you expect it to? By the way, for me it does show my cell phone number... not sure how I set it up, though.
Last. While lack of CallerID spoofing might be devastating, you never mentioned any problems with reliability or "value for the money". Yet you rate them at 25% (well below my 4-year experience with them). I am not saying that my experience is the only valid (especially that I don't have sub-par ISP service) - I am saying that your review doesn't come across very convincing.

Take a look at other reviews. It may help you write better reviews in the future. Good luck!

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