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Review by mugurd See Profile

  • Location: Ottawa, ON
  • Cost: $3 per month
Cheap, no-nonsense provider with good CQ and service
For some reason, the calls through CWU show a higher packet loss then others
Fully recommended, easy to use
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:

My Other Reviews

·Bell Fibe Internet
·Fido
I have been using CWU for 2 years now with good results and close to 100% call completion rate.
The rates are reasonable/low (even if not rock bottom) and the features are excellent for my needs (CID, trunk handling, etc).

The only negatives I see are the fact that PayPal payments are subject to surcharges if less than 25$ (and at their rates 25$ gives you a LOT of minutes ).
Second, I noticed that lately the path between me and CWU seems to have packet loss (didn't have too much time to troubleshoot outside my ISP network) which I don't see with Anveo, IdeaSIP or CC. Nothing that cannot be figured out - just tedious.
That being said, I use CWU daily for conf calls (hours) and I don't think I got dropped a single time.

Bottom line, I am happy with the service and recommend them as a reliable VoIP provider.

UPDATE OCT2016: Still happy with the service and I able to use CWU in situations where other providers were congested or down...so that should tell you something.

member for 22.8 years, 2622 visits, last login: 15 days ago
updated 7.3 years ago