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Member review of Joi Phone


more information on the company
Ad-hoc Joi Phone Forum
VOIP Forum

Reviews:
read 10 reviews (3 positive) (5 negative)
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Review by ozamora See Profile
UPDATED: 1.7 years ago
member for 5.5 years, 257 visits, last login: 1.1 years ago


Fort Lauderdale,Broward,FL
$20 per month (12 month contract)
about 5 days
"Very Inexpensive for International Calls, A bunch of included features."
"No Caller ID Name. Tech Support can take long to respond"
"Best Bang for the Buck for customer who call outside the US."
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:

    As a former Sunrocket Customer, I had difficulties finding a provider that was inexpensive for international calls (Lima, Peru).

    I ordered in December but took them so long to send me the Adapter, so I decided to cancel. I ordered again on January and they sent it in 5 days.

    Adapter is Plug & Play. I am using it behind my router (WRT54G with QoS enabled) with no issues. Completely transparent. 7, 10 and 11 digit dialing, all do work (just like Sunrocket). I got DSL Direct From AT&T (no landline), 1.5 Mbps/256 kbps.

    800 free minutes for Some International Locations (Lima, Peru included), Unlimited US, Canada and PR. What would have cost me several hundred dollars per month with AT&T is now ~$20.

    The only little thing that bothers me is the lack of Caller ID name, and the not-so-for-dummies website. Who was gonna figure that "xDR Browser" was equivalent to "Call History" and "UM Preferences" was equivalent to "Voice Mail Administration". Anyways, those are easy to overcome as calling is the most important thing. Once it is wife-proof, we got a winner.

    Followup comments:

    joiphonevictim

    @cox.net

    TOS Warning

    Wait until you start exceeding the mystery number of "nomal residential use" minutes. Based on the many testimonials on this and other sites, you can violate their TOS and get your account blocked without ever coming close to actually using the 800 minutes a month. Once they get you there, the only wat to get your money back is to file a dispute with the credit card company.

    Hope it all works out for you!
    ozamora

    join:2004-06-07
    Boca Raton, FL

    Re: TOS Warning

    Thanks for the info. I am constantly watching the logs online. My month just closed, and we called over 700 international minutes. Still with service.
    Forums » comments on review of Joi Phone


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