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Review by sarah1967 See Profile

  • Location: Oakland, Alameda, CA, USA
  • Cost: $14 per month (24 month contract)
  • Install: about 3 days
easy order and install. u can pick your telephone number
solid reliable service from someone who's been on a while now.
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:

ordering and install was simple. I like the fact you can pick your number from a list of 20. I wish they had toll free numbers to choose from. But a customer service rep said they will soon. I've run my business from the service for a couple months now and it's been a good service. I originally signed up on the cheapest plan, but was happy enough to switch to the annual. They will let you upgrade to one of their other new customer promotional plans, but only in the first 30 days.

UPDATE: Its been quite a while and I'm still happy with choosing Phone Power. Call quality is at least as good as my old telco line. When they started offering toll free numbers (one of my original griefs), I got one for $5 per month. Very pleased customer. I upgraded the website from 4 to 5. The web-based call routing options are very helpful.

I Recently received an email that they are giving everyone one hour of international calling for free every month now. Thanks for the holiday gift Phone Power!

October 23, 2010 - update. Service is still top notch. But if anyone from phone power management reads these, please port your softphone to work with macs!

7-15-10: I've been using the PP softphone they provide when I travel, and it works pretty well. I've even gotten it to work over the Starbucks Wifi (not the clearest connection though). But I'd rather just have an iPhone app. I've been pestering them for this for a while now, and finally someone told me they will be coming out with one in a couple months! PP, please make me a beta tester!

April 14, 2014 - I was on here researching other stuff but thought I would give an update. Still solid service. The only issues I ever have seem to be around my flaky internet connection. They seem to be making steady improvements on their Android app, and I've used it overseas with fairly good results.

member for 15.6 years, 23 visits, last login: 7.7 years ago
updated 9.9 years ago

44402812 (banned)
Hack The Planet
join:2006-08-28
Plattsburgh, NY

44402812 (banned)

Member

Skip the rest go with the best :)

Glad your a happy camper check out the PP forum as well when you get the chance.
TJ5
join:2010-07-19
Huntington Beach, CA

TJ5

Member

Down time with PP

This is getting ridiculous. My service is going out for longer and longer periods 3-4 times per month now. And I don't mean in the middle of the night. This is happening during the work day and one of my lines is my busines line. Also terrible customer service IF you can get them on the phone. Very condescending.

I think this company is circling the drain. I have been with them for about a year and a half. They used to be quite reliable but in the last 4-6 months they have been horrible. God I want out of that contract.