 Review by veloslave 
Posted: 125 days ago
member for 6.3 years, 1767 visits, last login: a few hours ago
 Pleasant Hill,Contra Costa,CA
 $16 per month (24 month contract)
 about 365 days
 "Price"
 "SERVICE!!!"
 "Haven't had them for long... already thinking maybe I need to pay more for someone better"
| Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings well below consensus)
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Got some really bad service so far... no one could get it running... they wanted to end the hour and a half "trying to get it working" phone call because it is closing time. Had a guy in Chat hang up on me on purpose (Thanks DAVE you jerk) and it is still not working right not to mention it being almost unusable with FAX.
I have talked with some very nice people... but knowing what you are doing should go along with the title. Took two calls, both over an hour long to get it working/dial tone... which is intermittent/sometimes it stops working, so it is still not working right and then you get hung up on.
This is another not ready for prime time (everyday dependable residential) VOIP service that the industry is littered with. Maybe I need to move up in price range to get a dependable service WITH customer support that shines... but who are they?
Why can't more companies be run like Honda, Sonic.net and Verizon?
Product AND service... is it too much to ask?
Unfortunately in the day and age it seems the answer is "yes"
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