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PHONE POWER page on DSLReports
Six Month Rating

Reviews:
bullet 193 reviews (138 good) (35 bad)
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Review by (hidden by request)

  • Location: Saint Charles,Saint Charles,MO
  • Cost Contract price not specified.
Good "Rarely lost the connection as a result of PhonePower service"
Bad "Incorrect Billing habits and forcing a 2 year contract so not able to cancel when desired"
Overall "Be very watchful of Phone Power's billing."
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)



Phone Power (voip)

Be careful when using Phone Power. They incorrectly billed me twice for $99.
Once at the beginning of my service for not returning THEIR broken modem
they sent me and once at the end of my service when I wanted to cancel.
They told me I had to wait until the end of my contract. I agreed to that.
They billed me for some months which I did not use until my contract date
ended, THEN they billed me for $99 for early cancellation. I don't like
these kinds of unethical practices. I would not recommend Phone Power.

(review was emailed from domain boeing.com)
lodged 2.1 years ago

Comments:
DSM Fan

join:2010-10-04
New Orleans, LA

1 edit

Huh????

Wait a minute. They billed you because you didn't send their hardware back and they charged you a Contract Termination Fee because you canceled your contract prematurely. Wow what a bad company.