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PHONE POWER page on DSLReports
Six Month Rating Unavailable
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bullet 199 reviews (140 good) (37 bad)
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Review by tdsnuggs See Profile

  • Location: 85142
  • Cost: $25 per month
  • Install: about 5 days
Good "Reliable, good customer service, priced competitively, available softphone"
Bad "no distinctive ringing, no stutter dialtone for voicemail after switch to Aquarius network, website is pretty dreadful"
Overall "Been with them for four years and no plans to change"
Ease of Installation:
Call Quality:
Tech Support:
Value for money:
(ratings match consensus)

I prefer to pay month-to-month as opposed to having a contract. If you get your panties in a bunch about early termination fees, etc., then don't sign a contract in the first place. The few times I've had to contact tech support or customer service, I have always had my issues resolved quickly and to my satisfaction. I've been using VOIP ever since Vonage first came on the scene. Then I switched to Sunrocket until they went belly up. I've been with Phonepower for four years and I'm very satisfied with the service. If anything needs improvement, it's the website which looks really low-rent, and the support knowledgebase is pretty thin. All in all, a great company to do business with.

member for 8.4 years, 88 visits, last login: 161 days ago
lodged 3 years ago