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Member review of Callcentric


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Unofficial Callcentric discussion forum
VOIP Forum

Reviews:
read 33 reviews (32 positive) (0 negative)
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Six Month Rating

Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:


$13 per month avg ($3 to $30)

3 year trend

Review by UHF See Profile
UPDATED: 65 days ago
member for 6.2 years, 2326 visits, last login: a few hours ago


Independence,Buchanan,IA
Contract price not specified.
"Pay as you go plan, bring your own device"
"no local numbers for my area"
"Perfect for my needs"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

    When searching for a VOIP solution I came to the realization that no provider offers local numbers in my area. I next decided that since a local number, and real E911 are important to me that I wanted to keep Qwest as my local phone provider, while using VOIP for my long distance service.

    I wanted low rates, no monthly fee, high voice quality, and high reliability. Callcentric appeared to fit those needs.

    I've been using Callcentric for long distance for a couple of months now, and I have not had any issues. I use a Linksys/Sipura SPA-3102 device that obtained myself, and followed the directions on Callcentrics website to configure it, with a little help from some DSLR members to configure it handle only the long distance calls. It works flawlessly.

    It was important to me that the CallerID sent from calls I make over VOIP to show my real land-line phone number. Since Callcentric wasn't providing an incoming number I had to make arrangements with them send my real phone number instead of the number of their outgoing trunk. That process was super easy, I simply opened a support ticket requesting this, they had me call a special phone number from my landline, then they captured that CallerID and added to my account. Now when I call someone over VOIP they see my real landline number for CallerID. Callcentric presumably requires this process to make sure that the number being sent is actually owned by the customer and isn't a spoofed number.

    Reliability has been great. If there has been any downtime I haven't noticed it. And people I call haven't noticed any difference in call quality.

    I'm paying 1.9 cents per minute for calls terminated in the US, compared to 5 cents plus $5 a month with Qwest.

    Overall, I'm impressed with Callcentric and highly recommend their service.

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