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Member review of Callcentric


more information on the company
Ad-hoc Callcentric Forum
VOIP Forum

Reviews:
read 94 reviews (83 positive) (0 negative)
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about
Six Month Rating

Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:


$11 per month avg ($1 to $38)

3 year trend
Review by (hidden by request)
Posted: 174 days ago
(review was emailed from domain LBRE.com)


Long Beach,Los Angeles,CA
Contract price not specified.
"Tech support , features and price"
"VOIP does take somebody who is tech savy"
"My phone bill is now less than $30 vs $150"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

    These guys are awesome. I just finished setting up two outgoing lines with
    one incoming line that I ported over from Verizon. The porting took about 2
    weeks and the phone number was only down for a couple of hours ringing busy.
    Getting all of the settings correct on the Linksys PAP2T is not the easiest,
    and if their tech support wasn't as good as it is, this could have been a
    frustrating experience. Their tech support should be the standard for all
    other companies. Their method of submitting a trouble ticket via your
    dashboard (web page) is efficient and doesn't waste anyone's time. Yes, I
    had to learn how to create a screen shot of my active browser window when I
    had the Linksys settings on the screen and then upload the image to tech
    support, but they even walked me through this process. They made it about as
    easy and painless as the process could be. It did take a little fiddling to
    get all of the settings right. But their responses were always timely and
    accurate. In fact the last response I got only took about 3 minutes. Only
    after I proved to myself that VOIP with CallCentric was going to work did I
    port my number over. Now I will consider whether to move my two business
    lines over to CallCentric, but this will require additional hardware and
    methods that I haven't quite figured out yet.

    Followup comments:
    Forums » comments on review of Callcentric

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