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Review by LB2064 
UPDATED: 37 days ago
member for 230 days, 43 visits, last login: 37 days ago
 Newtown,Bucks,PA
 $4 per month
 about 20 days
 "Excellent Call Quality; Great Support; Intuitive Website; Nice Features."
 "Not the cheapest US rates but very competitive if you are in an unlimited plan and also include international rates."
 "Excellent service; Absolutely no regrets! Definitely a top rate VoIP provider."
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(ratings match consensus)
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UPDATE: 2009-10-20
I have been with CallCentric (CC) now for over 6 months and I am still one very happy customer. As a complete phone service, they have been a very reliable company - I still have absolutely no regrets porting my numbers over to CC from my previous traditional phone company!!
I had an issue with quality at one point and spent several hours with customer support only to discover that the fault was actually on my end. Just as an fyi - the quality problem was coming from my old cordless phone system but once I upgraded to the new Panasonic Dect 6.0 cordless phones the quality issue disappeared - just a tip if you are having call quality problems with any VOIP and are still using the older 2.4Hz cordless phones.
While some have complained about CC US rates, I have found you need to evaluate the total package of each provider and you will find that CC holds up easily in the top tier of VOIP Providers. Also, note that to get free 1800/1866/1877 with CC just dial **275* before the toll free number (a minor inconvenience) or better yet just add the code to your Dial Plan in your ATA (and the inconvenience disappears!).
Overall, CallCentric remains my top pick of the VoIP Providers I have tried and anyone looking for a serious VoIP Provider should consider them. There are several other good services out there so in the long run it will come down to your individual taste.
2009-04-12
I switched from Verizon to CallCentric about 3 weeks ago and have found their service to be excellent. While slightly cheaper US rates can be found with other VOIP services, I have also made a lot of international calls to Africa and when all rates are considered CallCentric comes out to be a lot cheaper for me than other VOIP services. Also if you make a lot of local US calls then the unlimited plans are great especially the inbound plans.
Their website is the easiest I found to navigate through. They have all the regular features such as call blocking, anonymous call rejection, do not disturb, international call blocking, 99 speed dialers, etc. There is also a Call Treatment option that allows you to set up custom rules to have additional control over call blocking which is very good compared to other services I looked at - actually much much better than most. I still think there is room for improvement in the Call Treatment section for this features to be exceptional but for now it is still a great to-have.
Customer Support is super with questions being answered rather promptly. I am now in the process of porting my 2 Verizon numbers.
So far, I am very happy especially as I am getting great service for less!!!
LB
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