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Member review of Callcentric


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Reviews:
read 92 reviews (81 positive) (0 negative)
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Six Month Rating

Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:


$11 per month avg ($1 to $38)

3 year trend
Review by sgarrand See Profile
UPDATED: 182 days ago
member for 9.6 years, 4844 visits, last login: a few hours ago


West Brookfield,Worcester,MA
$9 per month
"Good quality, low prices, excellent support."
"None yet."
"With VOIPo not working right for me, I'm moving over to Callcentric."
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

    My Other Reviews·VOIPo
    ·QuantumVoice
    ·Charter Pipeline
    ·1and1
    **Update 5/24/09**

    On 5/5/09 I ported my VOIPo number over to Callcentric. All went well and I am very happy with this company. They answered all my questions quickly and communicated very well throughout the porting process. With Google Voice for outgoing and Callcentric for incoming I'm getting high quality, inexpensive phone service. No complaints at all so far.

    Changed price from $6 to $9 because I swapped out a dirt cheap DID for my ported number. Right now I have one dirt cheap DID for $3 and my ported number for $6.

    **

    A few months ago I decided to look for a backup to my VOIPo service, which has been poor quality for me. I had an old Callcentric account for free and so I looked at their "dirt cheap DID" not expecting to see my little podunk town listed. It was! I used that DID for a while and their low outgoing rate with no issues. I had caller ID blocked by mistake so a 626 area code showed up (this is the default) but their support cleared that up in record time. I've gotten used to VOIPo taking a few days to respond to a ticket but Callcentric replied within minutes. Excellent support!

    Today I went looking for a second "dirt cheap DID" and found one in Jacksonville, FL without a problem. Now my Mother in law can call without issues. No more echo or noises.

    Next thing to do will be to port from VOIPo to Callcentric. That'll make one of the numbers $6 instead of $3 but that's okay. I'm just not sure what I did with the box the GS502 from VOIPo came in. I'm not even sure if they want it back. I'll ask Tim.

    Followup comments:
    view ALL 2 comments

    Eat Me

    join:2002-09-25
    Sussex, NJ
    ·PenTeleData
    ·Future Nine Corpor..
    ·VOIPo
    ·Vonage

    Callcentric porting

    Was your VOIPo number one from them? Or was it one you ported in?

    I tried hype-O for a few days and had to abandon them due to firewall issues. To their credit, tech support tried to work it out, but then I went to CallCentric and it worked right off the bat. Leads me to believe that my issue was more than just a firewall issue.
    permalink · 2009-05-25 21:03:48 · Reply to this

    sgarrand
    Insert Witty Phrase Here
    Premium
    join:2000-04-13
    West Brookfield, MA
    ·Callcentric
    ·VOIPo
    ·QuantumVoice
    ·Charter Pipeline
    ·1and1

    Re: Callcentric porting

    It was a VOIPo provided number. They tried a lot with me too but when they couldn't solve it, it was determined to be unsolvable and on my end. No issues with CC or with QV (they were just too expensive).

    Scott
    --
    My web site is WhyTheHell.com
    permalink · 2009-05-26 11:16:27 · Reply to this
    Forums » comments on review of Callcentric

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