| Review by Sly |
member for 9.2 years, 4357 visits, last login: a few hours ago
updated 1.2 years ago
- Johnson City,Washington,TN
- $8 per month
- about 1 days
- "Everything works, wonderful website, inexpensive, features"
- "I can't say enough good about them"
Ease of Installation:
Value for money:
(ratings match consensus)
I've been with Callcentric for a few months now after leaving Packet8. Been with VoIP since 2003 so I've been through a lot of growing pains... Of all the problems I thought were inherent with VoIP (missed calls, dropped packets, one way audio), I have NONE of them with Callcentric. I feel very comfortable using the service. I have not yet had a call that sounded bad or dropped out in the middle of the conversation. Simply put, it's as reliable as POTS if not more...
I do wish they had call roaming or "follow me/ find me". I liked this feature with Packet8. If I was unavailable to get a call, then it would forward to my cell phone instead of voicemail.
I do love their call treatments section. You can do just about anything... I have mine set so that numbers I want to block get a "disconnected" message. I also send all anonymous calls to voice mail. If the network is down and my phone is unregistered, I have calls go to my cell... You can't get this kind of fall back with POTS.
I am extremely impressed with their web site. Very easy to use and self explanatory. I have had no problems with billing and the email notifications they send out to notify when you account balance is low is nice too.
I don't really like giving all 5 stars in a review but Callcentric gives me no choice. I really have to rate them a perfect 5 stars because they really haven't given me a reason not to... Just work on the call roaming guys....
[update] It's been awhile since I updated. Since my first posting Callcentric has added the features I wanted. I can now do call hunting and I have a fallback option to another number in case my VoIP line goes down. This is simply the most trouble free, flawless phone system I have ever had. It doesn't need any maintenance or periodic resets to keep working. It just works... I ported an old number in about 6 months ago when I dropped my cell phone service. So now I get to park my cell phone number with Callcentric for about $2/month and whenever I decide to get another cell phone, I will still have that number available for transfer.
I don't know when the last time I had to contact support. It's been a year or two... I just really don't have any problems with this service. A+.