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Review of Callcentric (voip)


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Six Month Rating

Reviews:
183 reviews (150 good) (0 bad)
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Review by XCOM See Profile
member for 10.9 years, 3188 visits, last login: a few hours ago
updated 199 days ago

  • Spring,Harris,TX
  • $2 per month
  • about 1 days
  • "Reliable. Good Quality"
  • "Almost Impossible to configure with other carriers. No Redundant infrastructure."
  • "Good Quality and Excellent Realiability."
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

My Other Reviews

·flowroute
·Comcast
·voip.ms
·SIPBRI
Well after some thoughts I decided to give CC a try.

A ran to a few issues very quick. If I wanted to allow incoming calls from CC but without guest enable is not possible which I do not allow... I also was unable to lock my iptables to CC meaning I only allow incoming and outgoing on my pbx server to the carriers I use... with CC this is almost impossible since they use redundant DNS. I decided to use CC for outgoing calls and voip.ms for incoming...and so far CC has been rock solid. The quality is good and I have not had one issue.

I am unable to rate tech support since I have not used them.

Update:

I just submitted a ticket to CC for tech support due to a misconfiguration in my part... well sort of. I didnt know that CC requires all 11 digits to dial out so I had to configure my dial plan to exten => _NXXNXXXXXX,n,Dial(SIP/callcentric/1${EXTEN}) all working now....

Now here is the catch! I submitted the ticket today Sunday Oct 30th @ 9:48PM and they responded within an hour! Holly S***! Now that's technical support! in their response was very knowledgeable of the situation. Good job CC!

Update 11/03/12:

After the past event (Natural Disaster "Sandy")CC show that they are not a reliable company as they did not prepare ahead for this hurricane. It also show that they are not hosted in a professional grade DC as they had no type of power.


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