Review by davidl 
UPDATED: 267 days ago
member for 1.3 years, 351 visits, last login: a few hours ago
 Vaudreuil-Dorion,QC
 $40 per month (month by month)
 about 14 days
 Bell Canada
 "can't think of any"
 "connection is sometimes very erratic, service is throttled by Bell, never get even close to the 5 mbps download or 800K upload"
 "Overbooked, service in evenings is terrible...get Teksavvy"
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Was originally with Delphi communications in Montreal which was bought up by Look. Look was okay for a while then the service disappeared for 24 hours. Ever since then the connection has been spotty. Also:
- Torrents are throttled
- No newsgroups
- Never even get close to the 'up to' 5mpbs download or 800K upload
- Can't direct email support, have to fill out pesky form and wait for days for canned response
Update 20Feb 09: After a spotty net connection for about a year, somebody at Look or Bell flipped a switch and we're getting a solid 3.9 Mb/s download and 620 Kb/s upload...marginally more happy
Update 03Mar09: Spoke too soon, the service works okay in the morning and early afternoon but then goes down the tubes around 4:00pm ...after that, you can barely load pages until 2:00am. We've complained before about service quality and all they did was give us a boilerplate PDF on wiring...we've changed all our wiring and it's not that. Their site says that they're selling all or part of their business...hopefully Teksavvy buys us out 
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Look Communications
Why stick with them all this time
