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Member review of AT&T Midwest


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read 1448 reviews (925 positive) (289 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$36 per month avg ($19 to $79)

Speed test results 3 year trend
Review by dsl girl See Profile
Posted: 9.6 years ago
member for 9.6 years, 2 visits, last login: 9.6 years ago


Ypsilanti,Washtenaw,MI
$40 per month (12 month contract)
"My DSL line is up and running great"
"I was told I was getting and external modem and they installed an internal modem"
"It's a good deal"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    I placed my order on 3/10 and at that time they told me my install date wouldn't be until 4/28!!! Someone showed up on 3/22 to test the line, they said it tested fine and all I had to do was wait until my install appointment. I then called Ameritech and asked why I had to wait so long if there was no problems with the line.(They didn't have an answer) But they did push up my install date to 4/8

    My next problem was that when I placed my order I was told I would be recieving an external modem, but when they came for the install they only had and internal modem with them. I called Ameritech this morning and spoke to someone in Tech Suport and they were no help at all. But they did take my name and phone number and said someone would be calling in back later today.(I'll keep you posted when I find out more)

    Over all I am happy with Ameritech. I got the 768/128 package and I have not had I problem with my connection yet.

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