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Member review of Internet Telephone Provider


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Reviews:
read 5 reviews (1 positive) (2 negative)
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$15 per month avg ($15 to $15)

Review by w76990 See Profile
UPDATED: 23 days ago
member for 2.3 years, 130 visits, last login: 23 days ago


Milwaukee,Milwaukee,WI
$15 per month
about 10 days
"Reliablity;Price;Support"
"500 minute plan OK"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:

    I've had ITP (itp4you.com) service for about 6 weeks since porting from Teleblend.
    Porting was done in 10 days (had to re-fax the requested form as they said they didn't
    receive it the first time). Support has been OK. I've had 2 trouble tickets resolved in
    a day of submitting them (neither one was critical). One trouble issue was a slowdown
    of my internet browser. A tech person emailled me help and called late in the day and
    we re-arranged the hookup of adapter to modem and computer. Problem solved.

    I intend to remain a customer of the 500 minute plan which is advertised as $9.99.
    Actual last bill was $15.23. I didn't print out the Terms of Service but I guess that's
    where additional fees are stated.

    Again, as of this date (09/27/07) I would recommend ITP.

    UPDATED: As of November 2009 I am still a customer and service has been reliable. I have not had any problems. The only loss of service was due to loss of cable and only for a few hours. Would recommend the 500 minute plan if that meets your need.



    Followup comments:
    view ALL 2 comments
    neftv

    join:2000-10-01
    Broomall, PA
    ·Broadvox Direct

    The fees and Taxes?

    Nice Review. I almost went with these guys a while back.
    Anyway, in section Q it says "Any customer of ITP that is billed by ITP will be accessed a $1.99 E911 and a line fee in addition to a $0.99 gross receipt surcharge"

    But that does not account for the rest to get to $15.23? I would think you want to know that. I am curious as to what is the extra $2.26 for exactly?
    permalink · 2009-11-04 22:41:49 · Reply to this
    zeke56

    join:2009-03-22
    Naperville, IL

    Re: The fees and Taxes?

    But that does not account for the rest to get to $15.23? I would think you want to know that. I am curious as to what is the extra $2.26 for exactly?
    I have the same service. My bill is $15.07. The itemized charges are $1.99 for E911, $1.10 for universal service fee, and $1.99 for the "ITP line fee". This hidden fee is about the only thing I don't like about the service.
    permalink · 2009-11-05 19:25:44 · Reply to this
    Forums » comments on review of Internet Telephone Provider

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