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Pacific Bell - SBC page on DSLReports
Six Month Rating

Reviews:
bullet 1854 reviews (980 good) (463 bad)
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Review by puppers See Profile

  • Location: Sacramento,Sacramento,CA
  • Cost: $29 per month
  • Install: about 2 days
  • Telco party AT&T
Good "Easy upgrade from DSL 6000/768 to U-Verse 12mb/1mb"
Bad "Customer service is not that good, though the techs can be of help"
Overall "I had fast service before and even faster now for less money!"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

Service has been great the past few years. I'm in Sacramento and am only 300 ft from my CO. Super fast connections all the time. Update 12/2011, U-Verse Internet is now available in my area, was able to switch from DSL with only 1 day down. 12mb/1mb for only 29.99 with no contract.

The only complaint I have is that customer service has been outsourced (difficult to understand them at times) and the people handling problems just read from a script.

member for 14.6 years, 3428 visits, last login: 3 years ago
updated 3 years ago

Comments: