Review by nmarrion 
UPDATED: 197 days ago
member for 8.5 years, 2754 visits, last login: a few hours ago
 Los Altos,Santa Clara,CA
 $35 per month
 about 3 days
 AT&T
 "Very reliable & fast. Just switched to"
 "Elite is $20/mth cheaper than cable for me"
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(ratings match consensus)
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Update: 5/11/09
Yesterday afternoon, 4 days after the switch to DSL Direct, out of the blue we lost internet access and got a landing page tell us that there was a problem with our AT&T account and to call Customer Service. I had to go through the new account registration process to re-establish our account. The rep could not offer any explanation as to why this happened 4 days after it should have done and with no warning.
I am left shaking my head again as to how clumsy this whole process is.
Update: 5/7/09
Have had Pacbell/SBC/AT&T DSL for 7.5 years and I remain very pleased with the reliability and speed. A couple of years ago I replaced the original modem with a Siemens 4100B and perhaps by coincidence, perhaps not I found that I could finally upgrade from Express to either Pro or Elite.
I ended up with Elite and get 5.1M down and 650K up on speedtests. The speed is very consistent.
To cut a long story short we decided to drop our home phone line and switch to DSL Direct (dry DSL). Cut off was planned for today and DSL was scheduled to be reconnected tomorrow. However, an AT&T technician turned up on our door step this afternoon and apparently had to check the line as though we had never had DSL. When he was done, we were back online, so we were offline for just a few hours. It doesn't seem to be a very efficient process, but it worked far quicker than the horror stories I have heard.
The price will still be $35/month as we have AT&T cell phones.
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Pacific Bell - SBC
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