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 Review by sbhusted 
UPDATED: 66 days ago
member for 9.4 years, 805 visits, last login: 60 days ago
 Bethlehem,Northampton,PA
 $79 per month (12 month contract)
 about 7 days
 Verizon
 "Stable, Good Speeds, No limitations due to commercial agreement"
 "They depend on Service Electric - who doesn't care that they over subscribe your node"
 "When it worked, it was great. If your node gets over subscribed - good luck. You're basically screwed."
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UPDATE 2 August 2009
Two weeks from reporting the initial problem of bandwidth. Earlier this week I got a message that they installed the new router for my area, etc. Today, I got a message stating that they expect to "turn it on WITHIN 30 DAYS". Wow, that's some FANTASTIC service there. I guess my business can just go on hiatus while they sit around deciding when it's time to "turn it on". Although this is more of a Service Electric Cable issue than PenTeleData - my contract is with PenTeleData. It's not my responsibility to deal with SEC.
UPDATE August 2009
Over the last couple months I've noticed my download speeds deteriorating. Nothing major, but I noticed during peak hours instead of the 4.0 I was getting when I first signed up that I was getting more like 3.0 on average. However, over the last several weeks it has gotten worse to the point when doing speed tests using their tool - I'm averaging between 400kbs - 600kbs down speed!! They've admitted that my node is over subscribed but they are waiting for service electric to move me to a new node - which they tell me I'm scheduled for in a 'few days'. However, it's been almost a week and I'm still only getting about 10% - 20% of the bandwidth I'm paying $80 a month for in a Commercial contract. I'm not happy at all with this situation first of all in regards to them allowing it to get to this point, but I'm also not happy with the fact that I'm not getting any concrete time frame for resolution to this problem. I realize they can't guarantee 4.0 at all times... but we're talking about 400-600kbs! That's about 33% of what I was getting with a 1.5 DLS line!
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I was with COVAD via DSL for years - I think close to 8. I always had good service with them, but then they moved tech support to India and it just became infuriating trying to solve the problem I was having with line noise. It was fine for 7+ years but recently began to have issues with upstream noise. I paid $79.99 for 3.0/768 service but I was only getting 384 or so up and would occasionally experience loss of sync when it was pushed. Tried two different modems as well.
I decided to try cable and got 4.0/768 service from PenTeleData for the same price - plus it is a commercial package so I don't have any limitations on it's usage (Within legal limits, etc. of course). I've only had it for a little over a month but it's been a rock and no issues at all. Speeds are almost always at or above advertised.
Installation was great. The installer was very professional and friendly. He answered all questions and did a very clean job on the inside wire running and a fantastic job running the wire outside our house to the pole. You hardly see it. I think they quoted me installation within 14 days but they were there the same week I ordered.
So far so good!
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