Review by christcorp  UPDATED: 14 days ago member for 8.5 years, 2420 visits, last login: 9 days ago
Cheyenne,Laramie,WY
$16 per month
"Uptime rate, Features, Dedicated management/staff"
"None so far"
"About as reliable, dependable, and level of quality that could ever be expected"
| Web-site: Ease of Installation: Call Quality: Reliability: Tech Support: Value for money: (ratings match consensus)
|
Update November 5, 2009. Voipo seems to be getting stronger. All providers, whether a month old or 5 years old, will have glitches. That's because the vast majority of Voip good or bad is related directly to the customer's internet connection and provider's routing. Something unfortunately that no voip provider has control over. Unfortunately, many customers have no idea how the internet works or how their provider routes packets. All they know is they have "X" speed DSL/Cable, and therefor, it CAN'T be my internet connection. How wrong they are. And having been involved with voip, telecom, electronics, and computers for more than 30 years, I have found that many of the problems are on the customers end. They just don't want to admit it.
I bring this up as part of my update, because I am seeing less and less posts concerning voipo. There will always be some di-hard techno-geeks that are always on the forums. But the general poster normally only posts when there are problems and they have questions. The lowering of voipo posts doesn't mean less customers. It means lest customers with issues. Which reflects what I have seen. Excellent quality. Excellent service. Excellent price. Excellent dependability and reliability. You couln't ask for anything more from a providers. Excellent job voipo.
Update April 4, 2009: Having been with VoipO for over 2 1/2 years, I've seen a lot of evolving. The only problem I've experienced with voipo was the re-registration issue. This was an adapter problem with the firmware. I really liked the GS502 adapter. I really wished that I could have gotten it to work. I held out as long as I could before swapping it with the PAP2 voipo provided. So you can't dog VoipO. They offered me the PAP2 a while ago. But because of certain features in the Grandstream, I tried to hold out. Anyway; since getting the PAP2, service has been back to the 100% perfect that was for me in the beginning. As always, no 1 voip provider is perfect for everyone. That's not possible because of individual ISP's, Home Networks, Hardware compatibilities, backhaul, and local gateways. But for those who give it a try and it works, they will love VoipO. They have by far some of the best customer service of any provider available. Active employees and excellent tech support. It's been about a month or so since getting the PAP2 and I haven't had 1 minute of down time. Online account in the vpanel is excellent. Voicemail is excellent. Everything is as I remember it. Excellent.
I've been with VoipO and the alpha/beta program for almost 2 years now. I know that my, and other opinions, may seem a little biased. That happens when you feel part of it's growth and development. But honestly speaking, I couldn't ask for a better voip provider. The service has all the features you could just about ever think of. Management and staff have always been there to help us with making sure it worked right. The call quality is so far better than the other 3 voip services I have/had. Downtime is practically non-existent. VoipO has always communicated with us any scheduled downtime they were going to go with. Even then, I don't think there's been but a couple of hours total in the 2 years I've used them. I expect VoipO to continue with great service, reliability, dependability, and quality even after launch. They've put too much time, money, and effort into this to slip up. They have been 100% dedicated since day one. They are definitely the best I've used to date.
Followup comments: | Forums » comments on review of VOIPo |
|