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VOIPo page on DSLReports
Six Month Rating

Reviews:
bullet 193 reviews (147 good) (24 bad)
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Review by N9MD See Profile

  • Location: Boca Raton,Palm Beach,FL
  • Cost: $8 per month (12 month contract)
  • Install: about 1 days
Good "Set it and forget it"
Bad "Nada, niente, nichts, rien, nil"
Overall "Plug it in and forget it"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings above consensus)

My Other Reviews

·voip.ms
·Callcentric
July 9, 2013 ---

VOIPo continues to perform brilliantly. The recent changes to their website have made negotiating the site child's play. The addition of SMS texting, allowing the outgoing CallerID for any given text to show any of the account's DIDs (in most cases), even fax DIDs, is greatly appreciated ... given the uses I have for texting. My recent contact with customer service to request info on linking my iPhone's BRIA app to my VOIPo account resulted in a quick, helpful and accurate response.

======================================================
November 15, 2012 ---

I've deleted my prior comments, begun in 2008 after a period as an alpha-tester and subsequently a beta tester.  Because the past is the past. it is more appropriate at this juncture for me to report my current views about VOIPo.

Over the last 4+ years, I have updated my reviews every 6 months or so.  My prior comments chronicled the initial development stages and steady improvement in the areas of quality, reliability, service and support.  For the longest time, my only reservations concerned the website appearance and functionality. But now, with the website "up spiff", I have nothing left to complain about.

For those who want a provider-provided pre-set ATA (adapter) ... no need to fiddle with the technical aspects of setting up the adapter ... and a fixed annual cost with no surprises ... VOIPo fits the bill nicely.

member for 7.9 years, 3076 visits, last login: 1 days ago
updated 87 days ago

Comments:

mendelb

@tmodns.net

terrible terrible service

You get what you pay for! I warn you do not i repeat do not get this product. Yes, its a few dollars cheaper but the product is crap.

I recieved my modem in mail it didnt work. I was on the ph with customer service for 2 hrs they were clueless.

They sent me another one (they wanted me to go to ups and send them back first one!!! How rude and unproffesional!).

Wait its not over the second one didnt work either!!!

Get Vonage now!!
Bink
Villains... knock off all that evil

join:2006-05-14
Denver, CO
kudos:4

"Almost unlimited"

What do you mean by "almost unlimited?" What's the limit?

N9MD
Too busy to chat
Premium
join:2005-10-08
Boca Raton, FL
kudos:5
Reviews:
·voip.ms
·VOIPo
·Callcentric

Re: "Almost unlimited"

There has been lots of discussion and dialogue and debate over the years ... in the BBR Forums ... relating to the use of the term "unlimited" in the marketing of VoIP services. This term would seem to indicate that there are no set limits (caps) on outgoing and/or incoming calls with non-PAYG (non-Pay-As-You-Go) accounts ... i.e., accounts with fixed monthly or annual fees.

It has become a standing "joke" at this point that just about every provider that advertises "unlimited calling" actually does have a limit applied to monthly minutes usage.  With some providers, a specific cap on usage is mentioned (buried) in their Terms of Service (TOS) while others have a secret cap that is only discovered when the end user surpasses that value and is billed for overages or involuntarily upgraded to a more expensive business account.

Thus, the expression "almost unlimited" represents a sarcastic/cynical interpretation by many seasoned posters in the VoIP Forum.