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 Review by N9MD 
UPDATED: 29 days ago
member for 4.1 years, 1673 visits, last login: a few hours ago
 Wayne,Passaic,NJ
 $8 per month (12 month contract)
 about 1 days
 "Excellent unhurried development process; continually adding features"
 "None"
 "Plug it in and forget it."
| Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)
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October 23, 2009 ---
As an original "tester" with Voipo, I've continued to have rock solid BYOD access (PAP2T-NA) ... with no problems encountered at my NJ location through my OptOnLine ISP. But, I could not get the exact same adapter to register in my Florida home with Comcast as the ISP ... no matter how much I tinkered with the settings.
Then Voipo offered a free Virtual Number that could be registered on line 2 of a "locked" device. This would enable totally independent function on Line 1 and Line 2 ... outgoing, incoming, separate outgoing CID, separate call forwarding, etc. ... far superior to the old SunRocket virtual number functionality.
So, while in my Florida home last month, I spent 20 minutes on the phone with Cody at Voipo customer service. He was awesome (informative, knowledgeable) ... taking over my own PAP2T-NA and my WRT54G Router remotely ... fiddling with a bunch of settings ... and setting me up with my FL main number on Line 1 and my NJ virtual number on Line 2.
Once Cody finished "locking down" my PAP2T, the device immediately made friends with Comcast ... my FL (Line 1) & NJ (Line 2) DIDs were up and running in Florida. [Oh happy day!]
Although my earlier period of experimentation with VoIP providers and adapter (ATA) settings was fun and educational, I've now settled into a routine of "set it and forget it" when it comes to ATAs ... be they BYOD or "locked".
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April 13, 2009 --- BYOD PAP2T adapter continues to perform flawlessly with VOIPo. No downside issues to report in this update.
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February 25, 2009 --- I'm aware of recent connectivity issues that have been reported in the BBR Forums ... and Tim Dick's timely and upfront explanations and corrective actions ... but I honestly have not experienced any problems with my VOIPo line. I suspect it's because I'm one of the original alpha/beta testers who is using a BYOD PAP2T adapter. (I love my PAP2.)
I'm not "fanboying". Rather, nothing has affected me personally that would cause me to modify my review ratings.
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January 27, 2009 --- Two months since last comments. I've not experienced a single hiccough. And their recent offer of "first virtual number free" is just icing on the cake.
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November 16, 2008 --- Yep! I know we are all waiting for the official release, but VOIPo is shipping adapters and activating service to new sign-ups through sales@voipo.com.
Meanwhile, my VOIPo service continues to operate flawlessly. Though I love to fiddle with BYODs with my other VoIP providers, I have found that it's "set it and forget it" with VOIPo ... no need to change servers, no need to reset adapter to restore service.
I recently added a Virtual Number on the fly, activated within minutes, and selected from a long list of available DIDs (by State, Area Code, Rate Center).
Realizing that the desire for specific options within VoIP feature sets is highly individualized ... and VOIPo may have some features still in development ... I personally am content with the current features.
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August 1, 2008 --- As an alpha and then beta participant with VOIPo, I have had the pleasure of observing a well-thought out project as it has gone from the drawing board to the upcoming public launch. The philosophy from the get-go has been to make sure that the product and service and support are fully tested and ready for prime time -- before opening it up to the public.
My VOIPo line works as advertised each time I make an outgoing call or receive an incoming call. The full feature set is functioning well.
Having seen so many VoIP providers come and go --- with some existing ones teetering precariously even now --- there is a degree of confidence inherent with VOIPo because it is partnered with a webhosting company (HostGator) with over 1.2 million customers --- essentially a built in potential new-customer base for VOIPo --- not to mention the deep pockets financial resources provided by HostGator.
Followup comments:  
Larry P
@optonline.net
| VOIPo Wow. So many good reviews by so many long-term members.
Kind of taken aback at all these reviews in the last 25 days for a pretty new company. Well, that even beats Future-Nine's record!
Curious:
1) Will they be offering only residential service? (Business service would be nice).
2) PAYG plan?
3) If customer already has an ATA, can that be used, or does customer have to use the ATA supplied by the company?
4) How much is activation fee and additional monthly fees?
5) Apologize in advance for saying this, but every time I hear the name, I think of an anti-gas product called Beano. Name is certainly unique.
Good luck to all. | |
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Larry P
@optonline.net
| Re: VOIPo Thanks for all the info. Much appreciated.
Yes, please note, I specifically mentioned that the reviewers were long-term members of the website. This of course greatly adds to credibility.
There does seem to be another company using a very similar name. See this website:
»www.voipogo.com/
On that website, that company calls their service "VoIPo Unlimited".
Hope there won't be too much confusion. | |
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Larry P
@optonline.net
| Re: VOIPo Ack! Sorry to further muddle things, but it looks like there are actually three (3) outfits with rather similar names:
»www.voipo.com/
»www.voipgo.com/
»www.voipogo.com/
Might it be best to modify the name before a big public release? As Harry Potter might say, "spelling" can sure cause problems.
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Larry P
@optonline.net
| Re: VOIPo Interesting situation.
At least in the case of VOIPGO.COM, that website name was apparently registered back in November 2004.
Wonder if any market research was done on the "VOIPo" name.
Of course, professional market research sometimes backfires. Examples include Idearc (Yellow Page publisher), Yutopar (a medicine brand name so bad that the generic name Ritodrine is actually better), Fifth Third Bank (huh?), and so forth. It will be interesting to see how the VOIPo name performs when they are done with beta. | |
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txboyk
@sbcglobal.net
| said by N9MD :5) Beano functions as a nutritional substrate for colonic bacteria, changing the metabolic by-products of bacterial fermentation thereby reducing the production and volume of bowel gas. (As a Gastroenterologist, it is my job to know this.) Would your avatar be...?
Looks like a GI scope to me.
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PaulRC
@sbcglobal.net
|  "A" for effort - "C" for service
The good:
- Customer service. Very responsive and willing to please.
- Sound quality better than previous service provider
- Price
The bad:
- Unresolved issues surrounding the very poor Grandstream ATA have left me with service about 60% of the time.
Given comments others have made alluding to the use of Linksys ATAs, clearly VOIPo did not plan well for this service. My suggestion to those looking for a new VOIP service is to look else where until VOIPo gets their act together. | |
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