 Review by CuriousGuy 
member for 11 years, 2330 visits, last login: 5 days ago
updated 92 days ago
 Rego Park,Queens,NY
 $11 per month- (12 month contract)
 about 17 days "Support is great, service reliable, sounds fine" "In my experience, I have nothing to criticize" "I have no hesitation in recommending VOIPo highly!"
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I gave a lot of consideration to VOIP before actually signing up. I studied the reviews and I was really impressed with the kind of user feedback VOIPo was getting. I wasn't even aware of the company until a few months ago. When I contacted them, I found them easy to deal with and, in no time, they were porting my number. The reason it took 17 days from order to success was just an unfortunate incident involving the Post Office. The USPS acknowledged notification from VOIPo of a package to be shipped to me. It was my PAP2T adapter and, for unknown reasons, it never arrived. Consequently, days were lost while I waited for the adapter to arrive. When I contacted VOIPo, they sent me another adapter overnight via Express Mail. I contributed to the delay myself, by purchasing a Linksys router at Radio Shack that was not the latest and, apparently had outdated firmware. VOIPo even sent me another adapter overnight!! However, I replaced the router with a current model, WRT54G2, and than all was well.
Everyone I dealt with was friendly and motivated to get the service working. Since them, everything has been more than fine and I feel I made an intelligent choice!
8/13/09: After a few bumps in early July, everything has returned to VOIPo's usual high standard of reliability!
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Harassment by spoofed caller ID
For the longest time, someone has been ringing my phone using various false names and numbers in caller ID. I feel there is a need to unmask the spoofer and block calls where spoofing is used. According to my information, this type of calling is in violation of federal law and subject to $10,000 fines. The caller never speaks, just rings until my voice mail kicks in and then hangs up. The one time I spoke to a VOIPo tech support representative, I was given two unacceptable choices: changing my telephone number or blocking anybody I didn't specify on my legitimate caller list. I'm hoping that this very annoying circumstance can be rectified. 
