| Review by CuriousGuy |
member for 11 years, 2330 visits, last login: 5 days ago
updated 92 days ago
- Rego Park,Queens,NY
- $11 per month
- (12 month contract)
- about 17 days
- "Support is great, service reliable, sounds fine"
- "In my experience, I have nothing to criticize"
- "I have no hesitation in recommending VOIPo highly!"
Ease of Installation:
Value for money:
(ratings match consensus)
I gave a lot of consideration to VOIP before actually signing up. I studied the reviews and I was really impressed with the kind of user feedback VOIPo was getting. I wasn't even aware of the company until a few months ago. When I contacted them, I found them easy to deal with and, in no time, they were porting my number. The reason it took 17 days from order to success was just an unfortunate incident involving the Post Office. The USPS acknowledged notification from VOIPo of a package to be shipped to me. It was my PAP2T adapter and, for unknown reasons, it never arrived. Consequently, days were lost while I waited for the adapter to arrive. When I contacted VOIPo, they sent me another adapter overnight via Express Mail. I contributed to the delay myself, by purchasing a Linksys router at Radio Shack that was not the latest and, apparently had outdated firmware. VOIPo even sent me another adapter overnight!! However, I replaced the router with a current model, WRT54G2, and than all was well.
Everyone I dealt with was friendly and motivated to get the service working. Since them, everything has been more than fine and I feel I made an intelligent choice!
8/13/09: After a few bumps in early July, everything has returned to VOIPo's usual high standard of reliability!