Review by ke4pym 
member for 8.7 years, 4307 visits, last login: a few hours ago
updated 318 days ago
 Charlotte,Mecklenburg,NC
 $7 per month- (24 month contract)
 about 3 days "Inexpensive, solid tech support." "Can't make an in-network call go through to save their lives." "May want to think twice if you have to call people using this provider."
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(ratings match consensus)
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5/12 - Dropped my rankings on call quality, reliability, tech support and value for money considerably.
On regular occasion, I call my parents. 99.9% of the time, there's a problem. Here lately, I call them, they can hear me, I can't hear them. They call me and get a busy signal. We're both customers of VoIPO.
I will email tech support. They'll fidget with our accounts. For a day or three after that, everything works fine. Then, suddenly, I can't make any out bound calls. So, they'll fidget some more. Then I can make out bound calls but I can't call my parents.
My patience is running very thin with this company at this point.
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12/11 - Service is okay for the most part. There are some weird issues. Such as if my parent's call me. I can hear them. They can't hear me. Router settings from the last time this happened haven't changed. Sometimes I dial a number and nothing happens - even if I have dial tone. For the price, I tolerate it.
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1/11 - After a year of no issues, my parents decided to switch. We both scored a 2 year deal for $180 (taxes inclu.). Install for the parents went smoothly. However, we weren't able to place calls to each other. If I called them, they could hear me. But I could not hear them and vice versa. Opened a ticket with VOIPo and it was resolved in about a week. I had to port forward 5004-65000/udp to the ATA. Doing that resolved all of the issues.
4/10 - No issues or outages so far. I've sent several general question/comments to VOIPo and they were responded to in a very quick fashion. Even general off-the-wall type questions have been answered quickly and professionally.
Ordered on 12/2/09. Got the adapter on 12/5/09. Ordering was easy.
Thought I had a regular phone to hook up to this adapter. Turns out that isn't the case. Threw them all out after getting used to the Uniden cordless adapter for Packet8.
The Linksys Broadband router they sent me is of used condition. And the warranty tag on the bottom of it is broken.
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