| Review by thunder15 |
member for 5.3 years, 228 visits, last login: 34 days ago
lodged 2 years ago
- San Jose,Santa Clara,CA
- $9 per month
- (24 month contract)
- about 1 days
- "Price, Service, Support Staff, Features Pack"
- "Their control panel is not so intuitive or easy to navigate around"
- "Deliver what is advertised"
Ease of Installation:
Value for money:
(ratings match consensus)
After reading about VoIP and read the reviews on DSLreports.com, I took the plunge and moved my parent's landline with AT&T (had 18 years of service with them) over to VOIPO back in August 2010. The process was painless. It took about a week for the porting process to finish. VOIPO was in communication with us all during that time. We can also check via their website on our status.
I can't say more about how excellent experience I had with their technical staff. They are professional and patience. I can email them or pick up the phone and talk to a live human being.
My parent have not complained so far about the quality or service since the move. Which means, VOIPO is the same or even better than our existing landline service. My parent appreciated the calling ID feature very much.
In my own experience, I love the features of VOIPO, especially their BYOD option. I traveled to some countries in Asia and Africa and was able to use my own VoIP softphone to call back to the US either via the computer or smartphone clearly.
After signing up, I was able to use the SIP credentials to make calls ON THE SAME DAY! The adapter arrived 2 or 3 days later, all setup and ready to go. We live in California. It was sent from Texas.
I have to say that my Internet connection/service plays a big factor also. Even in places where the Internet connection is slow, the stability of the service helped to maintain clear calls.
The price is great, especially with a year-long contract. It is the best bang for the buck I have spent so far this year. I am not going back to landline again. There is even a 30-day guarantee.
Take my word for what it's worth. I have been studying and using technology since the mid 90's. I can honestly say that this company is not perfect, but they doing something very right. Check out their forum also if you don't believe me.
My own website: »searchformission.com