I'm the owner of VOIPo and would be happy to have a Tier II agent contact you to try to resolve your issues.

Based on the issues you're describing, it sounds like you are likely using VOIPo behind a router that is causing issues and you may need to setup port forwarding on that router. All the issues you describe are typically caused by routers and can be resolved by reconfiguring the router or placing our device in front of it to get the router out of the picture.

If your issues can't be resolved and it turns out to be an underlying compatibility issue between your setup and VOIPo or if you decide that VOIPo is not for you, we do offer a full 30 Day money back guarantee and then a prorated refund based on the monthly price after 30 days.

Just e-mail tim @ voipo.com with your info and I can have a Tier II agent call you to try to work with you to troubleshoot your home network and help resolve your issues.

Sorry, Tim, I had to cancel service as your Tier II wanted me to call a bunch of business contacts as part of the troubleshooting process. I managed to call one without any issues; however, I cannot prank call my business contacts to duplicate all of the issues. He didn't even mention resetting my router. I then said I would cancel and he gcancelled my accounfor me.

Perhaps more training for your tech staff? I must say I am disappointed that this didn't work out for me; however, I need to have a working phone in my home without using all of my cell phone minutes.