 Review by djrobx 
member for 11.9 years, 5848 visits, last login: a few hours ago
updated 117 days ago
 Valencia,Los Angeles,CA
 $6 per month- (48 month contract)
 about 10 days "Great value!" "Website/UI is very primitive" "Fantastic value, great call quality. Very happy!"
| Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)
|
I was previously a happy PhonePower customer. PhonePower offered a great "second year free" promo, which I enjoyed for the full duration. When those two years were up, they wanted full price to continue service.
To me, that's just begging for customers to look at other options. And so I did. People around here seemed to like VOIPo, and the feature list seemed to meet my requirements. I also wasn't using the land line nearly as much, so I was willing to take a risk for some savings.
Turns out they use the exact same ATA as PhonePower. Call quality, like PhonePower, has been excellent. I was also very pleased to find that emailed voicemail attachments have the CALLER ID NAME in the email, something I had been complaining to PhonePower about for years.
On the negative, PhonePower was slightly more solid, at least while connected to AT&T's U-verse service. Every once in a great while (maybe 1 every 100 calls) something odd happens with the VOIPo service (caller can't hear me, failed call, etc). It always resolves itself upon a subsequent calls. PhonePower never did anything weird like that. Once connected though, the calls are always crisp and clear, and I have always been able to get through hour-plus conference calls without any hiccups or trouble.
Comparing BYOD credentials, PhonePower was using a SIP proxy. VOIPo seems to use a direct connection. It's quite possible that AT&T's gateway is responsible for these (VERY MINOR) glitches. I've just recently switched to Road Runner internet. It will be interesting to see what effects this has on my VOIPo service.
My favorite thing about VOIPo so far is that they offered their EXISTING CUSTOMERS a "Black friday" deal for $150 to extend their contract for another two years. FINALLY, a company that actually WANTS ME TO STAY WITH THEM. Bravo, VOIPo!
My monthly cost reflects my initial $185 for two years, plus my $150 to extend the contract. Extremely happy with them.
Comments:
|
·
·
·
·
·
). I forwarded port 5078 from the router to grandstream a few days ago, and it didn't happen yet. Hopefully, this fixes it - but the jury still out