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Review of VOIPo (voip)


more information on the company
Six Month Rating

Reviews:
188 reviews (146 good) (21 bad)
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Review by user17600 See Profile
member for 10.6 years, 384 visits, last login: a few hours ago
lodged 8 days ago

  • Boston, MA
  • $7 per month
  • (24 month contract)
  • about 5 days
  • "All you can eat, one price"
  • "Porting snafu, but resolved"
  • "So far so good"
Web-site:
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Value for money:
(ratings match consensus)

Recent residential move led to need for something other than a pay per minute approach (which I have for several other providers). After researching, selected VOIPO for it's $149 (+ taxes) for 2 year promo. For the price you get "unlimited" residential calling, porting, LIDB, CNAM and 911.

The only snafu was the porting. We were porting a GV number in the new area (one that we had for some time), and got the FOC date from VOIPO. But on the day after the FOC, callers were getting a "not in service" message. VOIPO claimed the number was released too early by GV, but this was the day after the FOC, so I called BS.

Tim and his team did sort it out that same day (in a matter of hours) and service since has been very good. I'm using a combo of their Grandstream device and BYOD service via my OBI-110. I actually find the call quality a little bit better on the OBI than on the GS, but I get a slight bit of latency on the OBI that doesn't seem to happen on the GS from VOIPO. So the jury is out on which approach I will take going forward.

The family doesn't notice any difference from VOIPO and their old POTS service, so that's good, really all that matters.

Now I wish that VOIPO had a way to test 911 so I could have some confidence it's set up correctly...

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