Review by shelterwatch 
UPDATED: 212 days ago
member for 1.4 years, 82 visits, last login: 61 days ago
 Mojave,Kern,CA
 $60 per month
 "Very responsive to inquiries for service, calls returned promptly, polite, US tech support, patient CSR."
 "Recent slow speeds. imo a little pricey but no other options than Wildblue/Hughes"
 "Lightyears better than dial up, didn't want to sign a 2 yr contract, didn't want satellite"
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(ratings match consensus)
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Overall, I am really happy with this service. Their tech support people have been so polite and they respond quickly.
Since their tech support and customer service are in the United States, there is no language barrier to have to deal with. That is nice. I've just dealt with Dell for my family member, and it was very hard for my family member and myself to understand the accents. This does not happen with this company.
Last night when I called their toll-free number for help, the man who answered said that they would call me back the next day. Within an hour, I had a phone call from their contracted company tech support who then transferred me to Sprint. That was a pleasant surprise, and not expected.
The problem is still not permanently resolved as my speed went south on April 22, then got better, then slowed way down again.
For a few days, I had decent speed in the 800's and sometimes 500's, but as I try to watch a video, it keeps stopping to buffer. Very frustrating and not dependable, but still connected...just slow.
During optimal times, my download speed was around 875 or so. Since my speed used to be only 28.8 on a GOOD day with dialup, and sometimes way below that, I am still content with 112 download speed which is currently what I have.
Hopefully, I will get back to the consistent speed I have been happy with since last September.
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Millenicom
