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Millenicom page on DSLReports
Six Month Rating

Reviews:
bullet 93 reviews (57 good) (18 bad)
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Review by compuguybna See Profile

  • Location: Nashville,Davidson,TN
  • Cost: $59 per month
  • Install: about 3 days
Good "No contract"
Bad "Congested Towers on Verizon, Poor 3rd party tech support"
Overall "No Contract, Mobility, Tech support doesn't always follow up"
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

UPDATE 5: August 25, 2010. Started to receive "Authentication Errors".."Remote Computer not responding" and "password/username/authentication issue".....Tech support was stumped by this. Got slapped on the wrist by Millenicom
for contacting Verizon directly after Michelle at MC tech support didn't follow up on problem.
Cable High Speed internet is coming Sept 12
from Charter.

UPDATE 4: August 3, 2010. I have to give tech support a notch down. Millenicom's third party tech support has the knowledge to troubleshoot......but.....they need improvement in followup.
The last support call identified themselves as "Innovative Support Solutions" (Michelle)
sometimes there seems to be a lack of communication between them
and Verizon....
I also got a snoddy call from Dennis Castle the day after I called Verizon myself about the issue. NEVER CALL VERIZON DIRECTLY they
said.


member for 5.2 years, 2408 visits, last login: 1 days ago
updated 125 days ago

Comments: