Review by davidhoffman member for 3.3 years, 1551 visits, last login: a few hours ago lodged 1.5 years ago
Warner Robins,Houston,GA
Contract price not specified. about 14 days "The modem works as expected." "Shipping failure." "Bad shipping experience from a great company."
| Pre Sales Information: Install process: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
|
I have recommended Millenicom for many months to others and finally was able to get out of my Verizon contract with no ETF so I could sign up myself. I waited to see if Millenicom would offer a LTE modem for use with Verizon. After a few months I decided to just get the USB760 Advanced Plan. Millenicom shipped the first USB 760 modem in a box too big to fit in my apartment's mailbox. So the mailman left it outside my door. It was stolen, while I was still at work. I called Millenicom when the scheduled delivery date passed and no modem was in my mailbox. After confirming what had happened with the Postmaster, they shipped a second USB 760 modem with a requirement that the package have a signature for delivery or be picked up with photo ID at the post office. I think Millenicom needs to rethink the outer package size used for postal shipping. I am thinking a weatherproof envelope with bubble wrap would have fit in the mailbox.
The Millenicom modem works the same as the Verizon one I have now. I definitely like the fact that Linux drivers are available so I can use it on my Asus netbook with Linux. Verizon was of no help in that area. Now I can watch a little more video when I am out in the country or download bigger files without worrying about going over my monthly limit. Hopefully in a couple of years there will be a LTE modem from Millenicom with the same kind of reasonable monthly limits.
Comments:
|