Review by toccata
- Location: Morrison,Jefferson,CO
- Cost: $80 per month
|Pre Sales Information:|
Value for money:
(ratings well below consensus)
Before contact Millenicom I checked with Sprint if the service available because it was not before...Sprint says they had added towers but since I am signing with Mollenicom, of which the CSR had no knowledge of existence they advised me to check with Millenicom. I called Millenicom Sales & Services, was on hold for about 20 min. got the representative on line that is working from the home: child is crying, dog was barking and she was able only to send me to the website while I was specific: if there is a service available. I was told to sign and since it was a weekend to wait until Monday to get device activated and pay on line activation fee $50 and the month in advance. I did. Services are not available. The business refuse to issue a refund for charges. They also neglected to unlock the hot spot mi-fi device that I own. It took several times to call to get that done. No refund still: they say that their "policy". I asked to e-mail their "policy" but the business haven't done that either.
Awful. Millenicom perhaps makes the most revenue of sales what they don't have and never provide.
member for 1 year, 1 visits, last login: 343 days ago
lodged 343 days ago