Review by toccata  - Location: Morrison,Jefferson,CO
- Cost: $80 per month
Bad "Awful"
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Value for money:
(ratings well below consensus)
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Before contact Millenicom I checked with Sprint if the service available because it was not before...Sprint says they had added towers but since I am signing with Mollenicom, of which the CSR had no knowledge of existence they advised me to check with Millenicom. I called Millenicom Sales & Services, was on hold for about 20 min. got the representative on line that is working from the home: child is crying, dog was barking and she was able only to send me to the website while I was specific: if there is a service available. I was told to sign and since it was a weekend to wait until Monday to get device activated and pay on line activation fee $50 and the month in advance. I did. Services are not available. The business refuse to issue a refund for charges. They also neglected to unlock the hot spot mi-fi device that I own. It took several times to call to get that done. No refund still: they say that their "policy". I asked to e-mail their "policy" but the business haven't done that either.
Awful. Millenicom perhaps makes the most revenue of sales what they don't have and never provide.
Almina Kaselis
member for 67 days, 1 visits, last login: 12 days ago
lodged 12 days ago
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