Review by bopgun23 
Posted: 1.6 years ago
member for 3.1 years, 9 visits, last login: 91 days ago
 Seattle,King,WA
 $35 per month
 "Friendly service"
 "Speeds at less than 1/3 of advertised"
 "Shoddy internet for those who have no other choice"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
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This review is for Broadstripe cable internet (previously know as Millennium).
Location: Seattle Central District (MLK/Yesler)
Package: 6mb @ $30/month (6-month promo), $50 or $55 after promo ends
Order Process: Sales rep was pleasant, didn't pressure, offered promos without being asked. However, rep was asked to have the tech NOT install a cable modem, but the modem install was on the service order at day of install.
Install Process: I wasn't home to personally oversee process, so tech installed a new cable modem (despite seeing MY cable modem sitting right there). Had to call back support to switch MAC address, then return new modem personally.
Internet Quality: Iffy at best. Speedtest.net results for local servers can reach up to 5mb, but average out at 1.5mb, and are often as low as 800kb.
The primary problem, however, is service stutters. Not total service drops, mind you, but the REGULAR experience of having any loading pages suddenly hang for up to 15 seconds. Often, I have to reload the pages to get anything to happen.
So, the indication is that the quality CAN be good... it just whips up and down constantly, thusly classifying it as BAD.
Followup comments:  tsmartinson
join:2008-02-10
Chesterfield, MO | Broadstripe Internet Service My name is Tom Martinson and I am the VP of IT/ISP services for Broadstripe. I have read your posting and would like to offer my assistance in solving your issue. Please feel free to contact me at tsmartinson@broadstripe.com. | |
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