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Review of Vitelity VOIP (voip)


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Six Month Rating Unavailable
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Reviews:
15 reviews (12 good) (0 bad)
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Review by crazyk4952 See Profile
member for 11.1 years, 1501 visits, last login: a few hours ago
lodged 113 days ago

  • united state
  • Contract price not specified.
  • "Reliable, reasonable rates, free toll-free termination"
  • "Confusing portal interface, USF is extra"
  • "Good for outgoing calls, if you don't need easy access to call records"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Value for money:

My Other Reviews

·Charter
·Callcentric
·voip.ms
I have been trying Vitelity for outgoing calls only. Reliability and call quality have been excellent. I have not had a single call fail to go through.

Pros:
-Excellent call quality and reliability
-Use of SRV DNS records
-Rates of $0.0144/min for calls to US numbers
-Support for 10-digit dialing
-Sub-accounts
-Calls have low latency

Cons:
-$35 minimum initial balance
-Confusing user portal
-Call records can only be seen by requesting a report be emailed to you (in CSV format)
-USF (currently 8.4%) is deducted from each payment that you make

Comments:
PX Eliezer
Premium
join:2008-08-09
Hutt River
kudos:13

Agree....

I agree with the pros and cons that you have stated, especially the cons.
permalink · 2012-12-15 13:49:24 · Reply to this ·

crazyk4952
Premium
join:2002-02-04
united state
kudos:1
Reviews:
·Charter
·Callcentric
·Vitelity VOIP
·voip.ms

Re: Agree....

said by PX Eliezer:

I agree with the pros and cons that you have stated, especially the cons.

Yeah, once my balance is used up, I don't think I will continue to use them.
permalink · 2012-12-15 15:23:22 · Reply to this ·

KerryG

@rr.com

Re: Agree....

USF is a mandatory tax. Should we break the law and not charge it?
permalink · 2012-12-17 14:23:00 · Reply to this ·
PX Eliezer
Premium
join:2008-08-09
Hutt River
kudos:13
Reviews:
·callwithus
·voip.ms
·Optimum Voice
·Vitelity VOIP
·Gizmo5

Re: Agree....

said by KerryG :

USF is a mandatory tax. Should we break the law and not charge it?

The tax is on PROVIDERS.

NOT customers.

-------------------------------

A provider can choose whether to pay the tax as part of the cost of doing business, just as they pay their other taxes, and pay salaries, and pay all of their other expenses....

....OR a provider can pass on the USF tax to the customer, as a separate item not listed in the base price. That makes their advertised prices look falsely lower compared to their competitors.
permalink · 2012-12-17 18:02:08 · Print · Reply to this ·
dtinder

join:2012-12-18

Re: Agree....

Maybe both are wrong?

Adding it as a separate item is good. It helps keep prices low. You can apply for exemption. Most carriers put USF separate. Not a trick. Complaining about it is only for very small users, maybe.

But you say they take USF when you pay. Are you sure? Because USF is not owed on *all* services. Look it up to find out when you must pay USF. Google says this is has been a problem before, when a carrier charges USF when it is not owed.
permalink · 2012-12-18 23:31:50 · Reply to this ·
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