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Review by mgraves1 
UPDATED: 86 days ago
member for 5.6 years, 353 visits, last login: 1 days ago
 Houston,Harris,TX
 $49 per month
 about 1 days
 "A business class hosted PBX with no per phone monthly fee"
 "Excellent performance, and value for small business"
| Web-site:
Ease of Installation:
Call Quality:
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Tech Support:
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I handle network an telecom issues for a small company with several offices around the US. Many of our locations are home offices. New senior management in spring 2007 wanted to try a hosted IP-PBX as a means of adopting a cost management strategy across the company.
We evaluated eight providers but in the end settled upon Junction Networks OnSIP hosted PBX. (www.junctionnetworks.com) They are not an outgrowth of a residential provider. They provide business class service and support.
Whereas many companies offer $x/month/phone for Y minutes to wherever Junctions service is pay-per-usage only. One month fee of $49.95 covers sustaining the accounts basic services, VM, dialing directory, menu, etc. It supports unlimited users, and unlimited devices. You pay for usage, 2.9 cents/minute to North America and Western Europe.
We rolled out Polycom IP430/501/601 SIP phones which work flawlessly with the service. I've also used a snom m3 cordless phone without no problems.
Provisioning the account is done 100% online and can have you up and running in just a few minutes from funding the account.
Their tech support is very responsive by both phone and email.
Update: We have been using OnSIP now for almost 2 years. Still very happy with the service. I see that late in 2008 they began to support 911 service. They require users to register a physical address with each extension when 911 is enabled on a hosted PBX.
I have also deployed G.722 capable phones on the account and find that the service handles wideband calls between capable phones. I've used Polycom x50s, Gigaset SIP/DECT cordless systems and a snom 820.
There's one quirk in the wideband service. The conference bridge will accept G.722 calls, but the audio id down sampled and bridging occurs in G.711 space. So even though the phone will indicate a wideband connection the conference quality will not be wideband.
The service added added 911 handling in spring 2009. Since this review was originally posted I have also tried a variety of newer phones, including the Polycom VVX-1500 Business Media Phones, all work seamlessly with OnSIP...even for for video calls.
Followup comments:  
RockyBB
Premium
join:2005-01-31
Longmont, CO
| no E911 service? Do you know if they got some type of special waiver from the FCC? "senior management" must not have consulted their own legal department about liability for providing telephone equipment to employees and willfully and knowingly isolating those employees from emergency services. sure would be ashame if something were to happen to them.... | |
| | mgraves1
join:2004-04-05
Houston, TX | Re: no E911 service? Sir,
The JN setup is not our sole telecom strategy as such 911 is provided by other means.
Michael
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Michael Graves
Houston TX
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