Review by Yikes2000 
member for 10.4 years, 3305 visits, last login: 11 days ago
lodged 2.2 years ago
 Irvine,Orange,CA
 $6 per month- (12 month contract)
 about 1 days "Inexpensive, Reliable, Good Value" "Unpolished Geeky Web Interface" "Best Value VoIP"
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(ratings match consensus)
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After using Vonage for a year, I recently switched to FutureNine. According to my research, FutureNine is one of the cheapest VoIP with reasonable reliability. With their $75/year Bare Essential Plan, I am only paying $6.25/mo + optional $1 E911 for typical residential usage. In comparison, I was paying $30/mo at Vonage ($25 + various tax & fees). Wow!!!
Setup is the biggest drawback of FutureNine. I am an experienced computer programmer with above-average knowledge of networking. Yet it took me over an hour to figure how to setup the VoIP device I bought online elsewhere. I could have bought a device directly from FutureNine to save the time, unfortunately they didn't sell one with the features that I wanted.
As part of the setup process, FutureNine's web site also took a lot of time to figure out. Compare to other VoIP companies, FutureNine's web site is one of the least user friendly. While they saved money on web site design and passed the savings onto the customers, they probably went overboard. If they had invested in a better web site design, their customer base would grow quickly to recover the costs. Just my opinion...
Once everything is setup, it should work without a hitch months after months. One only needs to remember to leave enough money in their account to cover monthly payments, or pay annually.
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