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Future Nine Corporation page on DSLReports
Six Month Rating

Reviews:
bullet 86 reviews (70 good) (7 bad)
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Review by yahoo2003 See Profile

  • Location: Mclean,Fairfax,VA
  • Cost: $18 per month
  • Install: about 3 days
Good "The CEO semms nice sometimes"
Bad "The CEO make and change rules at any time without notice"
Overall "Can't be trusted as VOIP provider"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings well below consensus)

My Other Reviews

·callwithus
·Anveo
Misleading overall rating. Little has improved, Quality and support are much worse than some other providers.

I had been F9 customer for about 3 years, I signed up F9 on 2008 because F9 offered simulring while CC did not. I have promised some members to write a review.

F9 had failed to notify customers when the term or rates are changed, there were several threads and commentaries about those practices.

It seems F9 has been run by one person and he can change terms and rates at any time without writing or email notifications to customers.

Some companies such as Phone Power and VOIPO have received some very negative reviews recently, F9 has joined the discussions, I want potential customers read more posts and reviews before they make their decisions.

As for service, there were many quality problems over the years, there is no comparison between F9 and providers such as Callcentric and Callwithus.

Their web site is misleading about services and TOS.

There are many providers provide much better support and service with lower rates.

Most importantly, there are many providers which can be trusted.

member for 6.4 years, 1571 visits, last login: 68 days ago
updated 2.2 years ago

Comments:
PX Eliezer7
Premium
join:2008-08-09
Hutt River
kudos:13

Are you still a customer?

yahoo2003, are you still a customer of F9?

If not, you should not be updating your previous review.

(Re: Your "updated" review of 01/23/2012).
nitzan
Premium,VIP
join:2008-02-27
kudos:5

Re: Are you still a customer?

He is not a current customer and his updated review is nothing more than a revenge rating.

The only reason he is updating his review is because he wants to see us out of business because his abusive behavior led us to ban him from our service. It is sad that this website lets people like this drag down providers who are in good faith trying to provide good service.
baj475

join:2004-11-02
Chico, CA

Re: Are you still a customer?

From the responses from your customers, it does not appear that anyone will take him seriously. As one of your satisfied customers for several years, I don't.
jason_m

join:2010-01-09
Peabody, MA

Simple logic doesn't apply to this user. Re: updated review

If he costs the provider $100 in overuse and only billed $15, do you still blast the company for the $15 ? Logic tells me that I saved $85 and I should quietly go away.