Review by yahoo2003
Good "The CEO semms nice sometimes"
- Location: Mclean,Fairfax,VA
- Cost: $18 per month
- Install: about 3 days
Bad "The CEO make and change rules at any time without notice"
Overall "Can't be trusted as VOIP provider"
Ease of Installation:
Value for money:
Misleading overall rating. Little has improved, Quality and support are much worse than some other providers.
I had been F9 customer for about 3 years, I signed up F9 on 2008 because F9 offered simulring while CC did not. I have promised some members to write a review.
F9 had failed to notify customers when the term or rates are changed, there were several threads and commentaries about those practices.
It seems F9 has been run by one person and he can change terms and rates at any time without writing or email notifications to customers.
Some companies such as Phone Power and VOIPO have received some very negative reviews recently, F9 has joined the discussions, I want potential customers read more posts and reviews before they make their decisions.
As for service, there were many quality problems over the years, there is no comparison between F9 and providers such as Callcentric and Callwithus.
Their web site is misleading about services and TOS.
There are many providers provide much better support and service with lower rates.
Most importantly, there are many providers which can be trusted.
member for 7.1 years, 1576 visits, last login: 11 days ago
updated 2.9 years ago