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Member review of Voipgo


more information on the company
Ad-hoc Voipgo Forum
VOIP Forum

Reviews:
read 3 reviews (2 positive) (1 negative)
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Six Month Rating Unavailable
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$15 per month avg ($12 to $18)

Review by (hidden by request)
Posted: 62 days ago
(review was emailed from domain hotmail.com)


Gatineau,QC
$18 per month (12 month contract)
"good price"
"many numbers wont dial out, some wont dial in"
"avoid"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:

    Beginning of August 09 the phone completely stopped working, no dial tone or anything, i tried everything, resetting both modems, router etc... with no success. i emailed tech support but got no answer. finally a week later i switched to Bell from Videotron and miraculously it started to work again. i tried calling them back as i was annoyed with the lack of response and also with the ongoing problem that when i try to dial certain numbers it simply doesnt work and also when people call me from certain numbers the call doesnt go through. for the past 2 months they have had a message saying they are going through 'restructuring' and will not be taking calls, also i have sent in several support tickets through the website with no answers. my most recent ticket has been to the billing department asking my subscription be cancelled but of course that has been ignored. last week i filed a complaint against them with the better business bureau, so far that has been ignored as well.

    Followup comments:
    Forums » comments on review of Voipgo

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