Review by LFransson 
UPDATED: 1.5 years ago
member for 6.9 years, 3 visits, last login: 1.5 years ago
 Stanwood,Snohomish,WA
 $25 per month (12 month contract)
 about 7 days
 Verizon (ex GTE)
 "Good price for the speed, easy setup/installation."
 "Latency issues?"
 "Beats the heck out of dialup!"
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Install Co-ordination:
Connection reliability:
Value for money:
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My parents had dialup. We had to move in with my parents for a while. Dialup wasn't going to work. They live out in the sticks where options are few (a local wireless ISP -- I don't remember the name, but it's not ClearWire -- charges $100 a month with a $350 setup fee!), so I wasn't optimistic. More than once, a DSL provider's web site said that DSL service was available at this phone number. But when you give them the actual address, they said it's not. I figured Verizon was the best bet since they're providing the phone service, but their web site was useless - they kept saying the service address was invalid or some such thing.
Then there's NetZero. Their web site says the phone number and address are within their coverage. Call the sales number, and they agreed. Okay, set me up! That didn't take long. The equipment arrived a few days later. They sent a 2Wire DSL router. They said we'd have service in a week, and we did! Installation was as simple as plugging everything into the proper places. Speed tests confirm that we're getting the speeds we were promised (768 kbps down, 128 kbps up). The price is $23.95 a month with a $1.50 charge that has something to do with us being out in the sticks and what it takes maintain the service out here and all that. For another $6 a month, we could get 1.5 Mbps, but we don't really need it.
I was really happy with how easy it was to order and install. My first DSL experience was with USWest (which became Qwest) back in 1999. That was awful (both the first AND second times), so just about anything would be good by comparison. But this was really good.
My only complaint is that it's not uncommon to go for short periods of time (around a minute or so) with no data movement. I don't know if it's the service, or just the fact that we're out in the sticks and lucky to have DSL service at all. Like I said, though, it beats the heck out of dialup!
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NetZero DSL
