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Member review of NetZero DSL


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Ad-hoc NetZero DSL Forum

Reviews:
read 5 reviews (3 positive) (0 negative)
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Review by mike99999 See Profile
UPDATED: 1 year ago
member for 1 year, 38 visits, last login: 39 days ago


Albuquerque,Bernalillo,NM
$26 per month (12 month contract)
Qwest
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

    When I first signed up I had a download speed of 1.38mbps. I now have a DL of 481kbps. I contacted tech support and they ran me through all the diagnostics on my computer to no success. They are supposed to send a tech to my home to check things out. I will let you know how that goes.

    Followup comments:
    view ALL 5 comments

    fonzbear2000
    Premium
    join:2005-08-09
    Saint Paul, MN
    1 edit

    418 mbps?!?!?!?!

    And you want them to fix that???
    --
    »Celestia-this is a REALLY COOL program!!!
    permalink · 2008-11-04 19:38:34 · Reply to this
    mike99999

    join:2008-11-04
    Albuquerque, NM

    Re: 418 mbps?!?!?!?!

    When I had 1.38 mbps in the past, and the advertised speed is 1.5 mbps, why shouln't I want them to fix it?
    permalink · 2008-11-04 19:52:24 · Reply to this
    mike99999

    join:2008-11-04
    Albuquerque, NM    		 Sorry. It is 481kbps
    permalink · 2008-11-04 20:00:06 · Reply to this

    fonzbear2000
    Premium
    join:2005-08-09
    Saint Paul, MN

    Re: 418 mbps?!?!?!?!

    said by mike99999 See Profile :

    Sorry. It is 481kbps
    Ah, then you definitely should have that looked in to!
    --
    »Celestia-this is a REALLY COOL program!!!
    permalink · 2008-11-05 00:19:27 · Reply to this
    mike99999

    join:2008-11-04
    Albuquerque, NM
    ·NetZero DSL

    Re: 418 mbps?!?!?!?!

    A followup.
    After many calls to support, and hours checking my computer for problems, they finally sent out someone to check the phone line. It turned out that there was a ground on the main line. I now have a DL speed of about 1mbps. In my case that works just fine. They were able to check the line from their office, but insisted that I go through a lot of un-necessary tests with my computer. This may have happened regardless of which DSL provider you use.
    permalink · 2008-11-20 09:34:08 · Reply to this
    Forums » comments on review of NetZero DSL






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