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Six Month Rating Unavailable
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bullet 88 reviews (77 good) (4 bad)
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Review by compuguybna See Profile

  • Location: Nashville,Davidson,TN
  • Cost: $5 per month
  • Install: about 1 days
Good "Cheap Home Phone Service if you have a FAST broadband connection"
Bad "Call quality generally, but sometimes choppy with heavy internet usage."
Overall "Fair Voip Quality Overall, Taxes Went up to $4.72."
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

11/30/12 - - CANCELLED OOMA. bundled internet and phone from the local cable co. Phone for $14.99 taxes included. better quality.

member for 5.2 years, 2391 visits, last login: a few hours ago
updated 1.2 years ago

Comments:
elizabeth

join:2010-07-23

This seemed interesting

This seemed interesting. My family has used Ooma for a very long time. I used Google to search for 931-359 and the first hit was on »phones.whitepages.com/931-359 .

Off the first page was a link for Walgreens, it is pasted below:

758 N Ellington Pkwy
Lewisburg, TN (0.2 mi)
(931) 359-6204

I picked up my phone, and used Ooma to call Walgreens. Got a robot voice menu, then music while waiting for customer service. I asked what hours the pharmacy was open on Sunday, and got an answer from a very polite woman.

No echo, the call went right through, no problem. We don't dedicate anything in QOS to our Ooma device, it is just plugged into the router.

Did you ever post your concern on the Ooma forum at ooma.com?

compuguybna

join:2009-06-17
Nashville, TN
Reviews:
·Millenicom
·HughesNet Satell..
·ooma
·Virgin Mobile Br..
·Charter

Re: This seemed interesting

OOMA Level 2 Tech Support stated that there are "intermittent" problems with dialing AT&T landlines. And Yes 931-359-xxxx
are AT&T landlines.
The # that OOMA assigned to this device is a 931-422 #, and it is maintained by Global Crossing Local Services, Inc.- TN , so there could be some issues with that prefix dialing a 359 prefix in 931 area code.....
the last update I got from them was "we are further investigating the problem".
Long story short, it sucks I can't dial my sister next door and talk to her.....
Thanks for your concern though...
pandora
Premium
join:2001-06-01
Outland
kudos:2

Re: This seemed interesting

Are you using AT&T DSL?

compuguybna

join:2009-06-17
Nashville, TN

Re: This seemed interesting

No, using Charter HSI.

said by pandora:

Are you using AT&T DSL?


kieranmullen
Premium
join:2005-12-12
Portland, OR

Re: This seemed interesting

Any voip services would be choppy with heavy Internet usage unless properly controlled. Why do you put that in the rating as if that is the companies fault?
--
Make your voip number accessible to sipbroker.com and free worldwide call in numbers

compuguybna

join:2009-06-17
Nashville, TN
Reviews:
·Millenicom
·HughesNet Satell..
·ooma
·Virgin Mobile Br..
·Charter

Re: This seemed interesting

THE QOS function in the OOMA box should control bandwidth needed for HD call quality. Sometimes it does, sometimes it doesn't.

If you dont have an OOMA, why are you so concerned?

said by kieranmullen:

Any voip services would be choppy with heavy Internet usage unless properly controlled. Why do you put that in the rating as if that is the companies fault?

pandora
Premium
join:2001-06-01
Outland
kudos:2

At least your long Ooma nightmare is over

Congrats,

Finally your long and torturous Ooma nightmare is over.

Kudos!

compuguybna

join:2009-06-17
Nashville, TN
Reviews:
·Millenicom
·HughesNet Satell..
·ooma
·Virgin Mobile Br..
·Charter

Re: At least your long Ooma nightmare is over

You seem to be more torn up over it than I am(was)...

said by pandora:

Congrats,

Finally your long and torturous Ooma nightmare is over.

Kudos!

pandora
Premium
join:2001-06-01
Outland
kudos:2
Reviews:
·ooma
·Google Voice
·Comcast
·Future Nine Corp..

Re: At least your long Ooma nightmare is over

said by compuguybna:

You seem to be more torn up over it than I am(was)...

I never understood why Ooma was so awful for you, and felt badly about the situation. It would have been nicer to see Ooma resolve your issues, but regardless of venue, you now have a solution that works. I'm glad to read that.
--
"If you put the federal government in charge of the Sahara Desert, in 5 years there'd be a shortage of sand." - Milton Friedman"

rezapci

join:2002-03-24
Kansas City, MO

contact your congressman

regarding the taxes you can contact your congressman and senators

compuguybna

join:2009-06-17
Nashville, TN
Reviews:
·Millenicom
·HughesNet Satell..
·ooma
·Virgin Mobile Br..
·Charter

i'd still recommend OOMA although we switched to charter

Actually Charter Phone is just an ARRIS voice modem. It works pretty much like VOIP, it just doesn't go thru a router, its has its dedicated coax. just sits there and does its "phone thing".

$14.99 a month, taxes INCLUDED.

considering the OOMA was out of warranty, and taxes were at $4.82, just made sense to me to bundle the phone and internet for the discount.