Review by PX Eliezer 
UPDATED: 27 days ago
member for 1.2 years, 692 visits, last login: a few hours ago
 New Jersey
 Contract price not specified.
 about 1 days
 "Good prices, great selection of DID numbers, many features."
 "Went through some growing pains."
 "Good value but outbound service can be inconsistent."
| Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)
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This provider is headquartered in Montreal, Quebec, Canada, but it has multiple servers.
They have a variety of inbound (DID) services, and outbound (termination) services, at good rates. The selection of DID numbers is quite good, and this is especially true for those looking for toll-free numbers.
I previously had no problems with inbound or outbound service. However, in late 2008 and early 2009, there were some problems with dropped outbound calls. Other customers also reported this. As of April/May 2009 things seemed to be much smoother, but as of October 2009 I am again seeing some outbound calls not going through despite having no problems with my other VoIP providers.
Likewise, some customers had reported slow responses from support. However, Voip.MS appears to be beefing up this area too. They have live chat and recently introduced a ticket system too.
Recently Voip.MS has been offering many new calling features such as IVR and simulring. Combined with its value pricing, it will be an attractive choice for many customers.
ADDENDUM:
Although VoIP.MS has many nice features, some that they lack (that are available elsewhere) include:
Free inbound CNAM with customizable entries.
Speed-dialing including free SIP URI speed dial calling.
*67 and *69 features at their end, not just on customer ATA level.
Better SipBroker access for free calling.
Free iNum calling and iNum numbers.
Calling Cards.
Followup comments:  
kendid
@ukrpack.net
| Agree... Yeah, I agree -- something up with their support system. I was having troubles with one way audio as well -- found it was due to NAT on my firewall. It's not a problem with callcentric as they handle their calls differently. I never did get my firewall completely setup, but in combination with Voxalot.com, I'm now having no problems with NAT as Voxalot handles firewalls similar to Callcentric. Now there's only a couple minor problems I'm trying to fixup on their system -- waiting for tech support though! | |
| Bogtrotter
join:2009-06-14
East York, ON
 ·voip.ms
·Magictalkbox
·FreePhoneLine
·Versafon
·Callcentric
| Voip.MS is a mature, solid performer You say
One of the newer VoIP companies, making some good progress....
Voip.MS has made a good start, and I am sure they will continue to improve
I think they have been around since 2007 as voip.ms, and considerably longer in the voip business.
Some people might ge the impression from your review that they are a brand-new outfit, still working to get the basics right.
Having used them for over a year, my impression of them is that they have done a lot more than 'making some good progress' or 'made a good start', and that they are, in fact, a mature, solidly performing service.
They are forward-looking, with improvements under testing or development, and, it is my impression, they make changes only when the changes have been well-tested.
They claim to be the most feature-rich voip provider, and based on comparisons with other voip providers I have used or whose features I read about on their websites, I would say they are right. | |
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