Review by fallingover 
UPDATED: 20 days ago
member for 338 days, 28 visits, last login: 20 days ago
 Los Angeles,Los Angeles,CA
 Contract price not specified.
 "Lots of bells and whistles; low calling rates"
 "Rock Solid. Works quietly and reliably. Roars like a lion when you need it to"
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(ratings match consensus)
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++++
Update November 11, 2009
It's like having a pots connection all over the world, for peanuts, with dazzling features that would cost me a fortune with pots.
They now allow a free sip url if you have a DID with them. I'm glad to see this, not so much because it is free, but because it illustrates again that they charge rationally for their services. They are an honest, up-front company.
++++
Update October 18 2009
Voip.ms continues to provide reliable, great-sounding service.
I switched from the Premium rate to the Value rate because the Value rate sounds so good, and I get consistently good reports of how it sounds on the other end. The cost of DIDs is as low as I have found, and the per-minute rates are as cheap as anybody, at least within a fraction of a cent.
I am still bowled over that a voip company offering so many features can do it so cheaply and so well. When the additions that are under testing, let alone under consideration, are put into place, Voip.ms will be in a class by itself, if it isn't already.
I tend to agree with what has been mentioned before about Voip.ms, that they charge what they have to charge to make a profit, and are not running the company as a loss-leader. For example, their Premium rate to Alaska is 18 cents. They could probably charge a small amount, as some others do, and take it as a loss leader to get a few more customers, but they do not. And they charge one-tenth of a cent per minute for calls coming in to a sip url, while most other voip providers charge nothing and take it as a loss leader.
I actually like these charges as evidence that Voip.ms is in it for the long run. They will not disappear because they find themselves in debt - they make a profit by being efficient.
++++
Update August 25 2009
Something I forgot to mention earlier is that Voip.ms peers with sipbroker via the *8570 code. I have no problem connecting using it.
This service just keeps getting better and better. If you are wondering which voip provider to go with, look no further.
++++
Update August 18 2009
Voip.ms just keeps rolling along - no problems, excellent sound, unrivalled call routing, cheaper than vosps that don't have half their features.
At this point, I am letting my accounts with other vosps go to zero dollars, and do not expect to have to use them.
++++
Update July 12 2009
voip.ms has added wildcards to the caller id filter list. A very useful addition since some caller ids are prefixed with the country code and some are not. I don't know of a way to predict which it will be.
Now I can specify *2223334444 which covers both 2223334444 and 12223334444.
voip.ms is, so far, reliable, with very good sound, and with unmatched call routing capabilities. I give a lot of weight to the last, and if you don't care who can get through to you, your choices increase a fair amount. If you do care, they may be the best choice.
One other thing: with this said, they are one of the cheaper outfits around: Some US DIDs are $1.00 per month, and 1 cent per minute.
++++
Update June 17 2009
The flexibility of their call routing is outstanding. For example, I can assign an extension to people that need to contact me for business reasons, and route it so that the phone will ring only during business hours and on weekdays, with the call going to voicemail at other times.
If I want to put in speed dial numbers, I assign an extension to my did that only I know, and if I dial the DID and enter the extension, I am sent to a second ivr that routes the call to various phone numbers or sip urls, depending on the speed dial value I input.
For example *01 calls Joe's pstn number, *02 calls a sip url, etc.
++++
Update June 07 2009
Reports of audio on calls I make have been excellent. Incoming calls sound good to excellent. They are sometimes equal to a good landline call, sometimes a bit variable; but are as good as, or better, than the half dozen other voip providers I have tried. These are Premium routes.
I made several suggestions or reports of small problems to support, via email, and was answered within hours on every occasion; once even on Sunday.
Routing of calls through their amazingly flexible call-handling routines is working without a problem: relatives and friends who are whitelisted ring through in a transparent way. DTMF tones almost always work without a hitch; Voicemail as a failover or alternate routing always works.
I understand that they are testing the use of wildcards in the caller id filtering and that they plan to put in a calling card service. This is evidence that they are not resting on their laurels and is a another sign that this excellent service will continue.
++++
It is easy to set up a basic service. If you want bells and whistles, they are there in abundance for the price of a little effort, and provide outstanding flexibility.
It is this as much as anything that makes voip.ms jump in front of the pack.
For example, I can specify filtering by callerid, letting family and friends ring through. Other callers can be sent to an ivr which gives them the opportunity to enter an extension to ring through, or to go to voicemail. This is pretty much a foolproof way to keep out cranks and telemarketers, which, I have noticed, have begun to creep into voip. I don't know of any other voip service that allows for this sort of foolproof whitelisting.
Additionally, time conditions can be added, sending the caller here or there depending on the time of day and/or the day.
The ivr can also be used to allow one DID to go to different destinations, and this can be set up using voice prompts or automatically using the callerid processing.
Support has been quick to respond, and generally good.
Rates are low to very low, depending on whether you choose 'premium' or 'value'.
Sound is at least good (I will need to use this more to get a feel for how good, and how it varies between the premium and value routes).
An excellent value for the money.
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