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Member review of voip.ms


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Ad-hoc voip.ms Forum
VOIP Forum

Reviews:
read 36 reviews (30 positive) (0 negative)
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Six Month Rating

Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:


$13 per month avg ($3 to $50)

3 year trend
Review by Arne Bolen See Profile
Posted: 29 days ago
member for 155 days, 237 visits, last login: a few hours ago


Denmark
$50 per month
"Excellent sound quality, chat support, customer portal, sub accounts, ring groups"
"If you are in Europe this is the best VoIP provider you can get"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

    My Other Reviews·Callcentric
    As I live in the European Union my experience with VoIP providers may be different from those living in USA and Canada. Most of my calls are to/from European phones and that makes it more difficult for a North American based VoIP provider to compete.

    I found VoIP.ms when I started to read the Voip Tech Chat. For some years I have been using another good US provider as my primary provider but as the sound quality on outbound calls to European destinations has been poor I was looking for another provider for European destinations.

    It was the Premium routing which made me to sign up with VoIP.ms. The sound quality on outbound calls to European PSTN destinations is excellent, so good it is actually better than using a POTS phone. Compared to the best VoIP provider in Denmark the sound quality on outbound calls to European destinations with VoIP.ms is a lot better.

    For me the sound quality is the most important thing when making the decision which provider to use. Sadly too many providers are only competing on lowest price possible instead of the sound quality. I do not want lower sound quality just to save a half of a cent per minute. That is the reason I only use Premium routing with VoIP.ms. As I only use Premium routing I can't say anything how the Value routing is.

    Inbound sound quality is very good but outbound sound quality is a lot better. Due to the good sound quality, server in Europe and the many features I now use VoIP.ms as my primary provider.

    The live chat support is a feature I think all VoIP providers should use. The UK server has had problems a few times and I used the live chat support to report the problem. It was a pleasure to use the live chat support and the staff on duty fixed the problem within a few minutes.

    I have used the ticket support system only once for a minor request and it took 76 minutes for my request to be handled. I think that was fast considering my request was very minor.

    My experience with support has been very good. However I have never asked the support how to configure a device so I have no experience how VoIP.ms handle such support cases.

    VoIP.ms has many valuable features, sub accounts and ring groups are features I can't be without now.

    I have been using VoIP.ms for only 4 months but that is enough to recommend VoIP.ms for European voip users. IMO VoIP.ms is the best voip provider in Europe and I believe they will have success in Europe.

    I know 4 months is a short time for a review but so far I have only good things to say about VoIP.ms. However I have a feeling that my experience with VoIP.ms will be good also in the future.

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