Review by tsuda
Good "great features, easy to set up, good support"
- Location: North York,ON
- Cost: $10 per month
Bad "routing issues, call quality depends"
Overall "good primary provider but need backup in case not working"
Ease of Installation:
Value for money:
(ratings match consensus)
Voip.ms has great features, IVR, DISA, WAN failure backup, etc. It is easy to set up with lots of examples. Support is good, generally get useful response within 1 day, but depending on the person, some tech's treat customers like testers.
I've had no issues with DID termination, other than servers going down occasionally. Hopefully the recent upgrade on toronto2 helps.
I've had routing issues with numbers in China, HK, and USA (area code 860). Calls get routed to dead air or weird destinations. In most cases voip.ms said they made changes to routing, but still is not very reliable.
Call quality depends on time and day, and didn't see much difference between premium vs. value.
*** update Aug 2012 ***
I've had this service for over 3 years now. It's quite reliable but servers or DID termination can fail maybe once every couple of months. Overall, pretty good for the money you pay.
I wish they have better mobile phone support, e.g. SIP over TCP, better mobile browser/site support, etc.
Increased my rating as appropriate.
member for 7.1 years, 286 visits, last login: 179 days ago
updated 1.5 years ago