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Review by sunday8pm See Profile

  • Location: undisclosed location
  • Cost: $5 per month
Tech support answers fast and even deals with your Asterisk configuration problems
Call quality went downhill since a few months, some servers are overloaded (newyork), dropped support for international tollfree
When my credit finishes, I will take my business elsewhere
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:

It used to be very good but it degraded very much over the last few months.
I am a light user and I have to contact support at least once a week because I am getting disconnections, unroutable (valid) numbers or poor call quality (value routes sound better than premium routes...)

I am very disappointed with voip.ms and it is no longer my provider of choice.

They force a 25$ minimum top-up amount, they don't route international toll free anymore without warning, calls outside the US/Canada are very expensive when compared to other providers and the premium route really is not worth it.

When I run out of credit, I will not renew and will take my business elsewhere. I am not the only one, many people who were very happy with the service before are doing the same.

member for 13.8 years, 773 visits, last login: 4.9 years ago
updated 11 years ago

MartinM
VoIP.ms
Premium Member
join:2008-07-21

MartinM

Premium Member

Standard

Hello,

$25 has alway been our minimum top off. We never expires your balance. Nothing changed there. Same thing since 2007.

I sense that you're angry because you somehow managed to dial some International Toll-Free numbers. This type of Termination has never been advertised nor did we remove anything. If it worked for you somewhere, it may be just luck or a badly configured provider that allowed those calls by mistake. We terminate Canada and USA Toll-Free only. It has been this way since 2007 there's nothing really to tell customers.

It's just not true that people are leaving us, quite the contrary. If you fee like it, let us know what was the international toll-free number that was working so I can verify what provider allowed them by mistake. (Are they even advertised in our rating table?). Perhaps we could see you the route but I don't think our provider intended for this to work.

It would have been a good idea to include the country destination you experienced so many problems with according to what you wrote.

Regards,