Review by mbellaire 
member for 5.4 years, 180 visits, last login: 4 days ago
updated 86 days ago
 Canton,Wayne,MI
 Contract price not specified.  "Good call quality, multiple servers, many features, nice website & info Wiki" "ATA setup moderately difficult for non-techies" "Good value for the money."
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My previous VOIP provider made a decision to concentrate on business VOIP and discontinued residential offerings. I did my research and considered many possible VOIP providers. Voip.ms' webpage had a no nonsense business-like appearance, and I liked their straightforward approach to selling VOIP services.
Since voip.ms is a BYOD provider I planned to reuse my Linksys SPA2102 ATA. Once unlocked it was a simple matter to access the voip.ms Wiki to retrieve the needed setup parameters. The registration to the server worked right away, but I did have a few issues, like the phone not ringing properly, but that was a setting in the ATA (I had done a factory reset) not any deficiency on the voip.ms side.
Have been using the voip.ms service now for a little over a month and haven't had any issues, sound quality has been very good. I am not a heavy user, so there may have been some issues that I did not notice.
The voip.ms staff (on IM and the forums) are helpful and try very hard to make sure everything is working the way it is supposed to. The website has an issue tracker (updated often) that lets you know when issues occur.
So far I am a satisfied customer.
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