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Review by VexorgTR See Profile

  • Location: Sheffield Lake, Lorain, OH, USA
  • Business customer Business customer
  • Cost: $30 per month
Ok call quality, decent reliability.
If you're not a SIP protocol Guru, you are left to float a bit.
Be brave, and read some tech articles.
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:

One of my Clients is a Voip.Ms user... so I've traversed plenty into the system. I've had many "weirdness" issues... such as I send a DID to a sub account... and it just never goes....just keeps going to the original path. I dial a DID, and something with the SIP packet form is a bit off and the PBX kicks it out... Just a bunch of silliness that I wish I didn't have to go through. I'll admit that I resell for Callcentric and Appia.... and both of those providers have a streamlined interface by comparison.

The call quality is fine, the up-time is fine... The setup is fidgety, and some of my changes just don't take.... My opinion is that the system has too many functions that it just gets messy. A streamlined system is more my style.

That said, Sounds good, Works well.. the setup can really get messy. Not a bad service... if I could change settings and then have them work, that would be awesome.

member for 11.5 years, 749 visits, last login: 4.7 years ago
lodged 9.7 years ago

wideglide36
join:2003-11-08
Altoona, PA

1 edit

wideglide36

Member

Slightly opposite view

My experience with Voip.ms has been a little different than this reviewers.

I have three sub accounts set up and at times had various DID's routed to different sub accounts and all worked fine as far as I could tell.

Granted I am no business user, so maybe that's a bit different.

In my experience, tech support has been excellent. They've always gone the extra mile for me and they're quite fast to respond. So, in this regard I would definitely disagree with the reviewers opinion.

There is a slight learning curve to begin with, but hey, if I can figure out how to use some of the many features they offer, anyone can.

I've been a Voip.ms customer for a couple years now and it's my main system at home so I'm starting to use it more and more, and it has been working great. Even wifey likes it, so there ya go.

I would definitely agree with the reviewers opinion that Callcentric kicks butt in the web site department.

Well, ya can't win em all.........................
OzarkEdge
join:2014-02-23
USA

3 edits

OzarkEdge

Member

VoIP.ms works fine for me...

I use VoIP.ms PAYGo (6 lines/sub-accounts/extensions) with an OBi202 ata and Android softphones for home and mobile wifi calling. Their website and account setup has been clear and straightforward, and everything is working fine. Granted, you need to learn about VoIP if you are going to bring your own device and configure your own service. I can't comment on how to setup PBX software, but My Home VoIP Project Notes »/profi ··· /1888785 may help prospective home users get up-to-speed using VoIP.ms with an OBi ata.

Edits: Also see OP's related troubleshooting post »VoipMS

OE

VexorgTR
join:2012-08-27
Sheffield Lake, OH

VexorgTR

Member

Re: VoIP.ms works fine for me...

After working with it all night, today we had disconnects/no reconnect to both Chicago 2 and 4.... blah. Don't know who's fault it is, but it sure stinks.